Nina Bojkovska

Nina Bojkovska

Customer Care/ Sales

Followers of Nina Bojkovska540 followers
location of Nina BojkovskaNorth Macedonia

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  • Timeline

  • About me

    Key Account Manager at AWT International Colgate-Palmolive

  • Education

    • Ss. Cyril and Methodius University of Skopje

      2012 - 2015
      Master of Business Administration (M.B.A.) Master studies MBA 9,82
    • Ss. Cyril and Methodius University of Skopje

      2006 - 2010
      Social Work and Politics 9,72
  • Experience

    • Makedonski Telekom AD

      Oct 2010 - Apr 2011
      Customer Care/ Sales

      ▪ Presenting, promoting and selling products/services (3 Max, Call and Surf, Optic, Web and Walk)▪ Customer care▪ Consulting customers

    • NLB Tutunska Banka

      Apr 2012 - Jun 2012
      Intern in service for micro and small businesses

      ▪ Evaluating credit applications▪ Analysing credit worthiness▪ Examining the working of the small business▪ Creating reports and other administrative work

    • AWT International- Colgate Palmolive

      Mar 2013 - May 2015
      Marketing and Trade Coordinator

      ▪ Develop marketing strategies aligned with the brand strategy ▪ Coordination with Marketing and Sales the support for all marketing activities and new launches.▪ Align Trade Marketing and Brand Managers and take into account respective feedback and suggestions▪ Creation, coordination and control of in-store execution of marketing materials▪ Active participation of planning of marketing budget▪ Event organization ▪ Development, coordination and control for all types of product visibility in retail (PoP materials, planograms, priority assortment etc)▪ Organizing promotions with promoters (briefing, creation of route plans, measuring of their results and success rate)▪ Planning, development and procurement of all types of marketing materials as well as conducting regular warehouse inventories Show less

    • AWT International Colgate-Palmolive

      Jun 2015 - now
      Key Account Manager

      ▪ Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition▪ Acquire a thorough understanding of key customer needs and requirements▪ Expand the relationships with existing customers by continuously proposing promotions that meet their objectives▪ Leading and coordinating of merchandizing and sales teams▪ Responsible for sales at KA and LKA customers ▪ Conduction annual negotiations, creating sales plans and sales targets▪ Ensure the correct products and services are delivered to customers in a timely manner▪ Serve as the link of communication between key customers and internal teams▪ Resolve any issues and problems faced by customers and deal with complaints to maintain trust▪ Play an integral part in generating new sales that will turn into long-lasting relationships▪ Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics▪ Identifying our brand’s main audience and determining how to best communicate with it▪ Budget tracking and optimizing resources▪ Analysing sales figures and supporting sales activities▪ Training and coordinating of merchandizing and sales teams▪ Monitoring market trends▪ Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs) Show less

  • Licenses & Certifications

    • Category management

      Triple S Learning
      May 2013
    • Event management

      Nongovernment organization “Youth Educational Forum”
      Dec 2010
    • Financial management

      Nongovernment organization “Youth Educational Forum”
      Dec 2010
    • Nongovernment organization “Youth Educational Forum”

      Nongovernment organization “Youth Educational Forum”
      Nov 2010
    • Project cycles management

      Nongovernment organization “Youth Educational Forum”
      Nov 2010
    • Communication skills

      Nongovernment organization “Youth Educational Forum”
      Oct 2010
    • Certificate for workshop on the topic entrepreneurial and business ideas

      PSM foundation
      Nov 2009
    • E commerce Training

      Colgate-Palmolive
      Apr 2024
    • Successful negotiation skills

      Poslovna učinkovitost d.o.o.
      Jul 2024
    • Business Presentation Skills training

      Colgate-Palmolive
      Feb 2024