Aysel Guliyeva

Experience

• 

  Astara District Executive Power

  Jul 2021 - Sept 2021

  Volunteer

  🔸Received citizens, provided assistance, and offered consultations within relevant departments.🔸Consulted with the Department of Work with Territorial Administration and Local Self-Government and Information Provision and Analysis Department.

• 

  Yasamal District Department of the State Service

  Jan 2022 - Mar 2022

  Social Work Intern

  🔸Registered households and uploaded their information to the State Statistics Committee website,🔸Created statistical tables and presented reports to analyze data.

• 

  IT Brains Academy

  Aug 2022 - Jun 2023

  🔸Managed a task management system to track student affairs activities and outcomes,🔸Guided students about the IT field, matching their interests with career paths,🔸Provided career support by creating LinkedIn accounts and preparing CVs for students.

  • Student Affairs Manager

    Oct 2022 - Jun 2023

  • Management Intern

    Aug 2022 - Oct 2022
• 

  ABB

  Mar 2023 - Jun 2023

  Customer Service Intern

  🔸Greeted customers politely, learned their needs, and informed them,🔸Provided information on the rules for using payment terminals,🔸Directed customers to appropriate departments on the electronic queue (Q-matic) system,🔸Registered reference, letter, invoice, and card information documents in entry and exit logs.

• 

  PASHA Bank OJSC

  Jul 2023 - now

  🔸Received, checked, and made relevant records in the system for FATCA documents sent by clients,🔸Recorded and confirmed data of foreign citizens with temporary residence permits (abroad residence and TIN) in Oracle FlexCube accordingly,🔸Processed receipts and withdrawals of cards according to cash documents,🔸Changed statuses related to card delivery in the system,🔸Conducted communications in ABS,🔸Identified risk factors arising in the work process and took the necessary steps to mitigate them,🔸Responded to inquiries from all external and internal customers (including Business Centers, Customer Managers, Business Blocks) regarding card delivery etc. Show less

  • Operations Assistant | Customer Requests Back Office | Card Emissions • Operations

    Sept 2023 - now

  • Intern | CRM | Card Preparation and Delivery • Virtual Support

    Jul 2023 - Sept 2023