Ramachandran C R

Experience

• 

  Noorul Islam University

  Nov 1998 - Jan 2007

  Technical Assistant

  Installing, configuring, updating and maintaining server software/hardwareManage and monitor LAN/WAN network servicesDraft and maintain LAN/WAN documentation and processesHigh-level problem troubleshootingReplacing failed hardware and addressing system problemsTracking system capacity (CPU, memory, disk space, etc.) and reporting/correcting any issuesInstalling software upgrades and security patches, and monitoring for intrusion signsIntroduce and integrate new technologies into existing data center environmentsPerform routine audits of systems and softwareTroubleshoot any reported problems Show less

• 

  Bits Pilani Dubai Campus

  Jan 2007 - Nov 2016

  Senior Technical Instructor

  Provides IT support to Students, Faculties and Staffs Configuration of Network Ports and VLANs on Edge Switches and RoutersCyberoam (Firewall) maintenance and internet bandwidth settingsConfiguration of Antivirus, Update and other desktop programsTrain faculty to handle Video Conference Devices and Educational Related Equipment'sTrain Faculty, staff, students on new software and hardware installed

• 

  Sheikh Khalifa Medical City Ajman

  Nov 2016 - now

  Ensure the smooth functioning of network systems which involves Switches, Firewalls, WAP, Internet connection (ADSL, MPLS, Leased Line). Documentation and proactive as well as reactive maintenance of the network setup in the hospital to ensure undisrupted service to the hospitalAdministration of VOIP EPBX (Unify/CISCO) and call center applications.Wireless infrastructure and GUEST WiFi managementFacilitating network connections for the partner service, remote users, ELV systems, CCTV, BioMedical Systems, E-Dirham and Access Control systems.Structured cabling design and implementation for hospital infrastructure for fiber and copperTechnical and Business communication with EtisalatMajor ProjectsData center design /ImplementationAccess layer switches with digital network architectureNetwork Security Core /Server farm designWAN /Perimeter Network Security Design Identity Management solutionWireless InfrastructurePABX / Call center with CTI based routing /Call recording solution Show less

  • Network Engineer

    Nov 2016 - now

  • Assistant Network Engineer

    Nov 2016 - now