Melissa Bradshaw

Melissa Bradshaw

Customer Service Representative

Followers of Melissa Bradshaw981 followers
location of Melissa BradshawCamby, Indiana, United States

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  • Timeline

  • About me

    Information Technology Technical Recruiter @ Experis

  • Education

    • American InterContinental University

      2012 - 2014
      Bachelor of Business Administration - BBA Human Resources Management and Services
  • Experience

    • Avis Budget Group

      Dec 2004 - Jul 2011
      Customer Service Representative

      -Complete rental transactions and agreements for customers following established guidelines and procedures.-Utilize strong customer service skills, and established sales techniques in order to meet sales goals set by management.-Maximize vehicle rental and sale of incremental products, accessories, and services based on vehicle availability and customer needs.-Answer and respond, in a professional manner, to customer inquiries or any complaints they may have.

    • Sprint

      Mar 2012 - Jan 2014
      Sales Lead

      -Provide outstanding sales and service support for the wide range of customers that walk in the door to the retail location.-In partnership with outside sales, develop customer rapport and identify sales opportunities whether in the store or at the customers location.-Maintain and expand sales, product, service, industry, market and competitive knowledge and skills-Provide general knowledge/training to each customer as they purchase new handsets/data applications.-Maintain the highest level of customer satisfaction by having each customers issue resolved in the timeliest manner.Work in a fast-paced team environment with sales as your primary focus Show less

    • Crown Services

      Feb 2014 - Jun 2017
      Staffing Coordinator

      Must be very organized and pay great attention to detail. The ability to multitask and work under pressure is a must in this position, as well as customer service to both employees and clients. -Actively seek new and effective techniques to recruit qualified employees-Screen and interview candidates-Match candidate skills to client needs-Schedule and prepare candidates for client interviews-Present job offers to candidates-Work proactively with client hiring managers to understand their immediate and up-coming need-Perform service calls/visits to clients to assure Total Customer Satisfaction- General office duties: answering phones, filing, spreadsheets and other tasks as assigned-Work well alone or as part of a team-Communicate effectively Show less

    • Manpower

      Jul 2017 - Feb 2024
      • Talent Agent

        Dec 2020 - Feb 2024
      • Senior Recruiter

        Jul 2017 - Dec 2020
    • Experis

      Feb 2024 - now
      Information Technology Technical Recruiter
  • Licenses & Certifications

    • Bronze Certification

      Manpower
      Apr 2019
    • First Aid/CPR/AED for Schools and the Community

      American Red Cross
      Mar 2023
    • Q2 2022 Regional Top Talent Agent

      Manpower
      Aug 2022
    • SHRM Certified Professional (SHRM-CP)

      SHRM
    • Certified Senior Recruiter

      Manpower
      Jan 2020
    • Certified Talent Agent

      Manpower
      Dec 2020
  • Volunteer Experience

    • Executive Board Member

      Issued by Mooresville Junior Baseball Softball League on Dec 2021
      Mooresville Junior Baseball Softball LeagueAssociated with Melissa Bradshaw
    • Business Owner

      Issued by Indiana Fury Fastpitch on Feb 2025
      Indiana Fury FastpitchAssociated with Melissa Bradshaw