Mahmoud H. Harb

Experience

• 

  Delight Bakeries

  Jun 2007 - Nov 2011

  Senior Sales Executive

  -Developed maximum opportunities to generate sales by adding new clients to the B2B portfolio which increased the yearly sales by 5%. -Provided market and competitive intelligence and recommended some changes to the physical outlets to elevate the in-store consumers’ experience. -Prepared and executed daily sales calls with specific targets established to maintain the current client database. -Developed and carried-out direct sales activities both on and off property in conjunction with the general manager and director of Sales and Marketing. Show less

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  Emirates

  Oct 2011 - Jun 2020

  Cabin Supervisor/Customer Service Excellence

  -Supervised and coordinated activities for a minimum of 8 flight attendants while assigning duties to provide a world class customer service for more than 300 customers and dealt with more than 130 nationalities in total. -Observed activities of employees and prepared evaluation reports on employees performances while assigning the needed trainings for each. -Resolved customer questions and complaints in a timely manner to deliver a memorable experience to travelers. -Got written compliments from First Class travelers following flights on a bi-monthly basis. -Took care of Safety security and first aid measurements Show less

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  Transmed

  Dec 2020 - now

  -Oversee operations and sales for all Carrefour and Lulu outlets in Dubai.-Lead and inspire a team of 9 Merchandising Team leaders, promoting a culture of continuous improvement and goal achievement.-Cultivate and maintain strong, strategic relationships with key accounts, addressing needs and exploring growth opportunities.-Manage the Business Development team across the UAE, overseeing store investments and driving strategic growth initiatives.-Develop and implement targeted market entry strategies to increase brand visibility and capture a larger market share.-Regularly review sales data and KPIs, identifying trends and opportunities to ensure targets are consistently met or exceeded. Show less -Manage the portfolio Of P&G, Clorox, and Selpak in the entire Sharjah and Northern Emirates region.-Responsible for 150+ stores.-Lead and motivate a team of 7 Sales Executives and 77 Merchandisers, fostering a culture of continuous improvement and goal achievement.-Provide coaching and guidance to enhance team performance, ensuring targets are met or exceeded.-Develop and maintain strong, long-lasting relationships with key customers such as Carrefour, Lulu, Spinneys...-Strategically address customer needs, resolving issues, and exploring growth opportunities.-Execute sales strategies to ensure the distribution and visibility of the products across a diverse retail network.-Analyze market trends and customer data to drive data-based decision-making.-Oversee the effective deployment and execution of merchandising plans to optimize product visibility and sales.-Monitor in-store displays, promotions, and product placements to enhance brand presence.-Regularly analyze sales data and KPIs to identify trends, opportunities, and areas for improvement. Show less -Manage the portfolio of Clorox, Selpak, and Glad. I work closely with retail customers, such as Carrefour, Spinneys, and Geant, to develop and implement sales strategies that drive revenue and market share growth.-Develop and maintain strong relationships with retail customers to understand their business needs and identify growth opportunities.-Implement sales strategies and plans that align with the company's objectives and targets.-Monitor and analyze market trends, competitor activity, and customer behavior to identify risks and opportunities.-Collaborate with cross-functional teams, including Brand team, finance, andfield team, to ensure effective execution of sales strategies.-Manage the negotiation and implementation of trade terms, pricing, and promotional programs to maximize sales and profitability. Show less

  • Area Sales Manager

    May 2024 - now

  • Unit Sales Manager

    Oct 2023 - Jun 2024

  • Key Account Manager

    Jul 2022 - Sept 2023

  • Sales Executive

    Dec 2020 - Jun 2022