MiMi Smith, MBA, MHR, APHR

Experience

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  Teach For America

  Jun 2013 - May 2016

  • Coordinated the regional financial aid process so that 153 corps members and alumni could attend Teach For America’s 25th Anniversary Summit and elevate the profile of the state• Managed the matriculation process for 132 corps members by creating the confirmation campaign, branding marketing materials, sending out newsletters, and designing the onboarding experience• Created the Matric Manager Collaborative, an internal TFA group that brought matriculation managers together to discuss their campaigns, develop best practices, and devise strategies tailored to their regions• Maintained TFA-Oklahoma’s partnership with AmeriCorps by overseeing the enrollment of 370 corps members and writing the re-compete grant that garnered over $200,000 for future CM development Show less

  • Manager of Special Projects

    Jul 2015 - May 2016

  • 2013 Corps Member

    Jun 2013 - Jun 2015
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  Education Pioneers

  Jun 2016 - Aug 2016

  Summer Operations Project Manager (EP Fellow)

  • Slashed human capital inefficiency costs 66% by establishing registration goals, benchmarks, and systems• Facilitated opening of 500-student school via outreach, new teacher orientations, and staff development• Streamlined Support Services Team’s onboarding process by creating two best practices guides

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  University of Missouri Trulaske College of Business

  Aug 2016 - May 2017

  Vasey Academy Graduate Assistant

  • Designed scholarship process for 30-member cohort and provided recommendations for possible recipients• Coordinated logistics and communication for signature events such as the Corporate Trip, Corporate Showcase, Saturday Symposium• Created and disseminated 20 weekly newsletters to make students aware of upcoming leadership opportunities• Developed end-of-year and event feedback surveys to gauge the impact of the Vasey Academy and solicit ideas for improvement

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  MU Career Center

  Nov 2016 - Aug 2018

  Career Services Assistant

  • Connected students to employment opportunities by posting over 200 jobs/internships and evaluating over 500 resumes• Engaged in more than 40 1:1 conversations with students, helping upperclassmen define post-graduate plans• Sharpened undergraduates’ professional acumen via eight monthly workshops and 20 bi-weekly newsletters

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  ExxonMobil

  May 2017 - Aug 2017

  Human Resources Intern

  • Designed I&D Supervisor Guide with over 25 structures managers could use to promote an inclusive culture• Developed seven-metric Staffing Pipeline Scorecard to assess HR’s ability to funnel candidates into the right positions• Crafted rubric scorecard to assess seven success factors related to First Line Supervisory Effectiveness• Created labor relations communication strategy 1-pager used to foster transparency among wage workers• Collaborated with eight-person intern team to create “Right Customer Experience” Toolkit Show less

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  University of Missouri-Columbia

  Aug 2017 - May 2018

  Campus Activities Graduate Assistant

  • Conducted over 30 bi-annual performance reviews to discuss how students could strategically leverage strengths• Onboarded 15 new members as part of the Event Staff Crew via targeted messages, training, and interviews• Coordinated recruitment process in which 57 students were interviewed and 37 were selected for leadership positions• Designed recruitment process in which 57 students were interviewed and 37 selected for leadership positions• Created and disseminated 30 weekly newsletters educating event staff about training, development, and leadership opportunities Show less

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  Express Scripts

  May 2018 - Dec 2018

  Talent Acquisition Intern

  • Analyzed results from 10-question Pulse Survey to measure the team’s understanding of the TA Roadmap project• Devised 4-week Flex Team Onboarding Program designed to create consistency for 14-person contract recruiting team• Constructed 26-metric dashboard used by TA Leadership Team to report progress of lead indicators and workstream KPIs

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  University of South Carolina

  Aug 2018 - May 2019

  Graduate Assistant, International Student Services (ISS)

  • Served as International Student Services programming liaison, Thinking Globally co-coordinator, and advisor to the International Student Association (ISA)• Coordinated and presented 30+ Thinking Globally presentations in partnership with more than 60 ambassadors and stakeholders• Advised 15-member ISA organization and executed 10+ events in efforts to recruit members, engage campus in cultural diversity, and host signature events

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  Darla Moore School of Business

  Aug 2018 - Dec 2019

  Graduate Assistant

  • Researched Riegel & Emory Human Resources Center history and wrote a commemorative piece about its legacy • Developed strategic partnerships with seven top universities to to build pipeline of talent to MHR program• Engaged with over 20 campus leaders to spread awareness about the MHR program and make enduring connections with student organizations

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  BP

  May 2019 - Aug 2019

  HR Intern, Upstream Talent & Learning

  • Collaborated with 20 Learning Managers & Advisors in the Petro-technical Academy to produce fit-for-purpose learning solutions. • Conducted performance consulting to gather feedback about Learning Team’s experiences using scrum to deliver a project.• Analyzed more than 20 Metrics That Matter reports and executive summaries to identify high-performing courses and trends.• Executed Your Leadership Our Future communication strategy and coordinated logistics for a 300-person 2.5-day workshop. Show less

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  Honeywell

  Jan 2020 - Oct 2024

  • Served as strategic business partner to 20 People Leaders and 250-person manufacturing site.• Refreshed site onboarding program by creating a cohort-style, 1-day New Hire Orientation (NHO). • Implemented a new recognition system that increased employee engagement and reduced discretionary spend by 50%.• Leveraged people leader insights, talent metrics, and generative AI to identify workforce trends and assess retention efforts.• Drove performance management, compensation planning, retention, talent management, and succession planning processes.• Created inclusive culture by leading DEIB initiatives, championing employee networks, and creating equitable C&B packages.• Served as Central Region Development Leader by driving succession planning efforts and hosting trainings to increase readiness.• Developed HR Model communication/change management plan; conducted 10 focus groups to obtain feedback on effectiveness. Show less HR Pathways Program (3rd Rotation: Sr HRG, PMT ISC Functions)• Acted as strategic business partner, confidant, and change agent to 30+ leaders and 300-person client group.• Assessed and implements organizational design and effectiveness measures via spans and layers and HR sensing sessions.• Leveraged people leader insights, talent metrics, and generative AI to identify workforce trends and assess retention efforts.• Stewarded employee engagement efforts by analyzing VOE surveys, hosting skip-levels, and conducting stay/exit interviews.• Drove performance management, compensation planning, retention, talent management, and succession planning processes.• Created inclusive culture by leading DEIB initiatives, championing employee networks, and creating equitable C&B packages.• Fostered positive employee relations/labor relations strategy through proactive engagement and resolution of 10+ investigations. Show less HR Pathways Program (2nd Rotation: Sr HRG, SPS - ISG, AZ0Z, TX2Y)• Supported two IGS ISC sites in Phoenix, AZ (AZ0Z) and Arlington, TX (TX2Y) with 300-person client base• Partnered with Plant Director and Leadership Team to institute town halls, skip-levels, and employee engagement surveys to positively impact the culture.• Crafted, designed, and disseminated 30+ weekly MiMi Minute People Leader newsletters to over 60 clients.• Instituted 20+ HR sensing sessions, skip-levels, stay interviews, and exit interviews.• Reduced turnover to less than 3% at priority sites via retention programs, VOC focus groups, and VOE surveys.HR Pathways Program (2nd Rotation: Sr HRG, SPS - PPE, AZ70)• Facilitated the AZ70 N95 mask site closure by administering 700+ WARN letters and coordinating severance for more than 600 employees• Prepared 10+ RIF rooms for 3 repositioning projects, delivering more than $1 million in savings• Supported four sites (AZ70, CA3I, AZ0Y and OH96) and 15+ people managers within the span of three months• Completed affirmative action planning and conducted outreach for CA3I (San Diego) and AZ70 (Phoenix) sites.• Developed PPE Diversity Council structure and monthly activity calendar. Show less HR Pathways Program (1st Rotation: HRG, PMT - UOP, ISC Functions)• Partnered with five functional leaders and two plant managers to deliver business results and transform teams.• Created three I&D working groups to elevate and amplify the voices of black women, introverts, and allies.• Executed COVID-19 procedures and managed over 15 cases, ensuring the safety of 120 clients were prioritized.• Reduced turnover at priority sites to less than 10% via retention programs and employee engagement practices.• Achieved 100% completion on HR Business Acumen and Courage learning series and interactive program.• Aligned with business stakeholders on seven repositioning projects that brought $5M in savings to the company. Show less

  • HR Manager

    May 2024 - Oct 2024

  • Senior Human Resources Generalist

    Jan 2023 - May 2024

  • Senior Human Resources Generalist

    Apr 2021 - Dec 2022

  • Human Resources Generalist

    Jan 2020 - Mar 2021
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  United States Army Reserve

  Jul 2021 - now

  Intelligence Analyst

  • Provides the Army with crucial and reliable information about enemy forces and potential areas of conflict.• Analyze, assess, process, and distribute tactical intelligence.• Create, document, organize, and cross-reference intelligence records and files.