Rania Youssef

Rania Youssef

Followers of Rania Youssef2000 followers
location of Rania YoussefCairo, Egypt

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  • Timeline

  • About me

    Program Manager | Innovating Digital Experiences | Experience Designer | Facilitator |

  • Education

    • BBC International School

      1987 - 2000
      High School Math Section
    • Ain Shams University

      2000 - 2004
      BSc Computer and Information Sciences
  • Experience

    • Link Development

      Jul 2004 - Jun 2012

      Prepare the required evidences for consultation, pre-appraisal, and appraisal visits through Practice Implementation Indicator descriptions(PIIDs)Assisted in preparing Link Development Staff for CMMI-DEV-v1.1 Maturity level 2 and 3 accreditationOwned the Risk Management Process and Requirements Development in CMMI model. Owned process automation using VSTS Conduct periodic quality and process audits of assigned projects.Provide visibility of project status to senior management in a timely manner.Collect and verify project metrics data and assist in metrics analysis.Participate in documenting new processes and create process related template.Perform document control and configuration management activities Show less

      • Quality Lead

        Apr 2010 - Jun 2012
      • Sr. Process Improvement Engineer

        Oct 2008 - May 2010
      • Senior Quality Assurance Engineer

        Dec 2007 - Oct 2008
      • Quality Assurance Engineer

        Jul 2005 - Dec 2007
      • Graphics Designer

        Jul 2004 - Jul 2005
    • Connect ads

      Jun 2012 - Dec 2015
      Technical Operations Officer

      Coordinate between the different production ‎teams and the ‎sales/clientsEffectively communicate project expectations to team ‎members and stakeholders in a timely and clear fashion. ‎Supervise all personnel assigned to the task, and ensure ‎that people are assigned productively.‎Communicate effectively with personnel and upper ‎management on a regular basis to explain the progress ‎being made.‎Plan interim timetables to ensure projects remain on ‎schedule

    • T-PAY Mobile

      Dec 2015 - Oct 2016
      Operations Lead

      Coordinate, manage and monitor the workings of operations and account management departmentsHandling communication across MENA mobile operators and 30+ services providersOverall monitoring of the performance to ensure the increase of effectiveness and efficiency for all operators and service providersImprove processes and policies in support of organizational goals; specifically, support better management reporting, information flow and management, and organizational planning.

    • AUC Venture Lab

      Nov 2016 - May 2018
      FinTech Accelerator Program Manager

      Responsible for selecting startup teams to the accelerator program, managing the accelerator program, following up and recording the progress of incubated startups, organizing the internal and external events and managing relationship with strategic partners

    • SAP

      May 2018 - now

      Responsible for curating high-quality content and developing impactful digital assets to drive customer engagement, support demand generation efforts, and facilitate learning and enablement initiatives. The Customer Innovation Principal drives innovative approaches and new value creation for customers. By driving the adoption of design thinking we challenge and reframe customer's assumptions to generate new and disruptive ideas.

      • Senior Sales Operations Specialist

        Aug 2024 - now
      • Digital Experience and Innovation Advisor

        Jan 2024 - Aug 2024
      • Customer Innovation Principal

        May 2018 - Mar 2024
  • Licenses & Certifications

  • Volunteer Experience

    • Corporate Trainer

      Issued by A15
      A15Associated with Rania Youssef
    • Instructor

      Issued by INJAZ Egypt on Oct 2014
      INJAZ EgyptAssociated with Rania Youssef
    • Packaging Volunteer

      Issued by Egyptian Food Bank on Jun 2014
      Egyptian Food BankAssociated with Rania Youssef
    • CSR Program Manager - SAP Egypt

      Issued by SAP on Jan 2019
      SAPAssociated with Rania Youssef
    • Business Women's Network - Egypt Chapter Co-Lead

      Issued by SAP on Jan 2019
      SAPAssociated with Rania Youssef
    • CSR Committee Head

      Issued by A15 on Jan 2013
      A15Associated with Rania Youssef