Heather Moser

Experience

• 

  Upcountry / Aedis Design

  Feb 2003 - Nov 2005

  Operations Manager

  - Reviewed all client orders to ensure accuracy and placed purchase orders with vendors - Orchestrated detailed monthly delivery logistics for incoming and outgoing deliveries - Maintained validity of product data from multiple furniture lines in point-of-sale program- Labeled and updated all store merchandise and support materials with current specifications - Designed specialized store logo and managed website content and artistic layout

• 

  Beyond Salon

  Nov 2005 - Jun 2013

  Coordinator/Manager

  - Increased overall salon efficiency by implementing computerized software to replace handwritten sales records, undocumented purchase orders, and untraceable client sales/scheduling history- Accurately maintained point of sale system with ever changing details regarding retail pricing and availability, service pricing, and individual stylist timing - Tracked, ordered, researched, and purchased all salon supplies and retail products Managed multiple individual payroll methods by establishing customized spreadsheets for reference and distributed online pay for all salon employees- Precisely recorded all accounts payable, daily sales, & payroll data utilizing Quickbooks which streamlined company information for professional accountant review - Trained new hires and constructed detailed instructional documents for front desk procedures to keep methods consistent for a high-turnover position- Operated multi-line phone system and scheduled all guest appointments with personalized care- Handled high-end clientele sales transactions with a professional and welcoming demeanor- Acted as salon liaison for employee health care benefits and 401k elections- Directed website creation and coordinated periodic updates to keep information current Show less

• 

  Krieger Klatt Architects, Inc

  Nov 2014 - Mar 2020

  Office Manager/Acco
• 

  TMP Architecture, Inc.

  Mar 2020 - Mar 2021

  Office Manager
• 

  Not Listed

  Mar 2021 - now

  Caregiver
• 

  Continuum Services

  Jun 2022 - now

  Office Manager