
Lindsey Temple
Office and Entertainment Assistant

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About me
Director, Program Operations at Road Scholar
Education

Walter E. Stebbins High School
1999 - 2002High School Diploma
University of Dayton
2002 - 2004Bachelor of Arts (B.A.)Activities and Societies: Theta Phi Alpha

Sinclair Community College
-Visual Communications and Digital Design
Experience

Dayton Dragons Professional Baseball
Nov 2001 - Nov 2010Office and Entertainment Assistant
Bozzuto
Oct 2010 - Mar 2014Resident Manager• Assist with property and office reporting, managing lease files, audits, and renewals.• Help manage efficient rental collections, rent postings, and daily deposits.• Coordinate the filing of legal proceedings in accordance with county codes.• Contribute to achievement of team goals, leasing benchmarks, and resident retention.• Support outreach initiatives that effectively market/promote the property.• Understand the current sub-market and mentor others to ensure their comprehension.• Lead by example to help maintain a high-performing, customer-focused team.• Contribute to resident satisfaction and the achievement of property goals. Show less

Hills Properties
Mar 2014 - Dec 2016Property Manager• Create and manage the property budget, marketing strategy, and business plan.• Hire and retain the best industry talent; actively motivate, train, and develop employees.• Oversee the overall financial and operational performance of the property.• Establish effective promotion initiatives that position the property as a sub-market leader.• Direct aggressive sales efforts to exceed occupancy and resident retention targets.• Develop and maintain relationships with all constituents; owners, residents, vendors, etc.• Supervise the filing of legal proceedings in accordance with county codes.• Guide team members to ensure their comprehension of the current sub-market.• Lead by example to sustain a high-performing, customer-focused team. Show less

University of Dayton
Jan 2017 - Jan 2023• Maintain on-going communication and relationships with campus, local, domestic and international partnerships with non-profit, NGO and social change and impact organizations• Manage and facilitate international, domestic and Dayton immersion programs including: recruitment, interviews, travel/ lodging arrangements, site placements, budget, project evaluation, partner communications etc• Serve as main point of contact for partner organizations in sustaining immersion and breakout opportunities and coordinate the research, connections and assessment of new partner organizations for immersion programs• Facilitate Intercultural and Global Competency certificate program and training• Lead intercultural effectiveness and travel preparation sessions with students• Collaborate with program stakeholders to develop program content, activities, outcomes, and assessment• Sustain productive working relationships with local, domestic and international partners• Manage current ETHOS partnership logistics for the immersion program, including Risk Management Health and Safety documentation, partner contact information, and immersion partner agreements and evaluations• Maintain ongoing evaluation of all travel risk factors• Co-Develop and oversee the Center’s strategic plan, it’s implementation, and assessment of the plan• Collaborate to evaluate and develop a sustainable budget proposal and ensuring immersion and auxiliary operations are in line with the Ethos Center Budget Narrative• Manage The Ethos center budget policies and procedures• Oversee marketing and recruitment• Lead the School of Engineering experiential learning leadership committee• Currently serving on: Education Abroad committee, Identity and Diversity in Education Abroad committee, GivePulse committee, School of Engineering diversity, equity and inclusion strategic plan implementation committee Show less • Responsible for management and coordination of everyday functions of The Ethos Center• Maintain on-going communication and relationships with campus, local, domestic and international partnerships with non-profit, NGO and social change and impact organizations• Manage and facilitate international, domestic and Dayton immersion programs including: recruitment, interviews, travel/ lodging arrangements, site placements, budget, project evaluation, partner communications etc• Research, evaluate and maintain up to date information pertaining to travel, health and safety risks for all placement locations• Facilitate Intercultural and Global Competency certificate program and training• Lead intercultural effectiveness and travel preparation sessions with students• Oversee marketing and recruitment• Ensure center compliance with all relevant institutional administrative and academic processes• Develop and manage The ETHOS Center's budget• Lead the School of Engineering experiential learning leadership committee• Currently serving on: Education Abroad committee, Identity and Diversity in Education Abroad committee, GivePulse committee, School of Engineering diversity, equity and inclusion strategic plan implementation committee Show less • Manage all aspects on departmental, discretionary and research budgets. Provide budget analysis and reports to Faculty and Department Chair• Create scheduling composites based on historical data analysis. Distribute Faculty teaching assignments• Hire all Adjunct Faculty, Graduate Assistants and Student workers and process all hiring paperwork• Advise students and process registration paperwork• Review and suggest curricular modifications with Department Chair and Faculty• Maintain and audit all undergraduate and graduate student files• Aid Faculty and students with all purchasing, reimbursements and travel arrangements/reimbursements Show less
Director of Immersion Programs, The Ethos Center
Jul 2022 - Jan 2023Program Coordinator, The Ethos Center
Jan 2020 - Jul 2022Senior Administrative Assistant
Jan 2017 - Jan 2020

Road Scholar
Jan 2023 - now• Operate a portfolio of educational programs ensuring highest quality, which solidifies brand loyalty for Road Scholar• Manages all program aspects - create and maintain program budgets, create the SPIs (Supplemental Program Information), review marketing texts, create and maintain technical itineraries, contract vendors, and operate programs.• Liaise with Program Resources and Build teams to ensure program support functions are complete for smooth operations of programs.• Negotiates and contracts all components of the program less than $50K including accommodation, transportation, education, and meals. Ensure costs stay within budget and escalates cost overruns when appropriate.• Communicates and manages relationship with vendors. Confirm all logistical details. Provides departure cancellation and enrollment updates to vendors and suppliers like hotels and transportation vendors including room block/coach capacity reductions. • Identify and resolve program quality issues with the focus on customer satisfaction – working with partners/vendors and Group Leaders, identify possible issues, devise contingency plans and take positive action• Works closely with Director on the strategic direction of programs and the program life cycle• Uses regional expertise to help drive program development• Serves on Emergency Cell Phone rotation as part of the regular department rotation. Show less
Director, Program Operations
Aug 2024 - nowProgram Operations Manager
Jan 2023 - Aug 2024
Licenses & Certifications
- View certificate

AFS Global Competence Certificate
AFS Intercultural ProgramsNov 2021 - View certificate

Qualified facilitator of global competence certificate
Global Competence CertificateNov 2021 
Equitable Community Change Certificate
Cornell UniversityAug 2022
Languages
- enEnglish
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