Andrea Moncada

Experience

• 

  The Cedarfield at Hermitage

  Jan 2011 - Jan 2013

  Dietary Aide

  Meet scheduled meal and snack times, assist in receiving and storing food and supplies, attend in-service educational programs, Setting up the dining room and serving residents.

• 

  JLUXLABEL

  Oct 2016 - Jan 2021

  E-commerce Manager

  Managed day-to-day e-commerce site operations, including listings, order fulfillment, and customer service, achieving consistent 95%+ customer satisfaction.Created and implemented SEO strategies and digital campaigns across Shopify and Amazon.Collaborated with design, inventory, and warehouse teams to streamline operations and improve order accuracy.

• 

  Black Halo

  Jan 2021 - Nov 2022

  Ecommerce Marketing Manager

  Led digital marketing and e-commerce initiatives, driving a 15% year-over-year increase in sales.Managed product uploads, content creation, and website performance, achieving a 10% improvement in site speed and user experience.Conducted in-depth market research to identify industry trends and applied data-driven insights to optimize online strategies.

• 

  Ellaé Lisqué

  Nov 2022 - now

  E-commerce Operations Manager

  Oversee daily operations of the e-commerce platform, ensuring product listings are up-to-date and optimized for conversions.Collaborate with marketing teams to implement targeted digital campaigns, resulting in a 20% increase in traffic over six months.Analyze website traffic and sales data to identify trends and actionable insights for optimizing sales strategies.Ensure timely order fulfillment and inventory accuracy through collaboration with the warehouse team.