Michael Rosario

Experience

• 

  CompUSA

  Jun 1999 - Feb 2000

  Sales Representative

  Computer sales, customer care, Kiosk setup, inventory, asset control.

• 

  FEDEX KINKOS

  Jan 2005 - Jun 2006

  Production Assistant

  Helped produce customer product.

• 

  ParadyszMatera

  May 2006 - Jul 2014

  Network Administrator

  • Career progression from Intern, Helpdesk Support to Network Administrator• Managing and assigning Helpdesk support tickets with a SharePoint 2013 backend• Administrating 50+ Servers in a VMware Cluster with an EMC SAN and HP Servers • Responsible for the installations of new client Workstations and Servers• Backup Administration via VMware Data Protection Advanced 5.5 and Symantec Backup Exec 2012 with a Data Domain 2500 appliance• Supporting a network running MS Windows Server 2003/2008R2/2012, Windows workstation XP/7/8.1, Cisco Switches/Firewalls, HP Switches and Printers • Supporting Windows 2003/2008 Terminal Services solution for all remote users• Monitoring all PC/Servers Antivirus version and definitions using ESET NOD32 • Responsible for the management and maintenance of Exchange Server 2010• Deployed a BlackBerry Server solution providing email access for 75 users• Supporting Blackberry, Windows Mobile 5 & 6, Android and iPhone/iPad devices• Administering Mitel Phone systems which includes, 3300 ICP, 6510 UM, and MBG • Managing and maintaining Polycom and Sony PCS1 Video Conferencing Units• Supporting Sage Mas500 Accounting System • Responsible for purchasing equipment and software• Researching new technology and advancements that can improve efficiencies Show less

• 

  United Brotherhood of Carpenters & Joiners of America

  Aug 2014 - May 2017

  Senior Systems Administrator

  • Monitor Helpdesk via Spiceworks platform• Deploy, manage, monitor Office 365• Active Directory Management• AV equipment management• Research new technologies• User account management for AD and Office 365• Industrial MDM management• Member support with Union Fusion software• Deploy new computers, reimage old computers• Asset Tracking• Minor VMWare administration• Supporting a network running MS Windows Server 2003/2008R2/2012, Windows workstation 7, Cisco Switches/Firewalls, and Canon multi-function Printers• Support for Apple mobile devices• Union member support• Minor staff management of Technical Analyst position Show less