Guillaume Devif

Experience

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  Infineon Technologies

  Sept 2004 - Aug 2005

  Praktikum in "active wear technologies"
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  Infineon Technologies

  Jan 2006 - Jul 2006

  Diplomarbeit - End of Studies Project Mana
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  Entremont Alliance

  Jan 2007 - Jan 2007

  Business Analyst
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  Danone

  Jun 2007 - Nov 2010

  Business Consultant - SAP SD, LE & MM

  SAP Business consultant and business analystLogistics, Supply Chain, Inventory and Order to cash business areas

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  Richemont

  Jan 2010 - Jan 2017

  Team leader of 7 business consultants, across Europe (CH, FR, IT) with remote management, reporting to the European Director.In charge of SAP CS, Retail and CRM support team for the whole European scope to maintain the solution and make it adopted by end users (150+ luxury boutiques, 10 repair workshops, 10 CRM managers of different Maisons)Responsible for deploying the template solution, in collaboration with development teamsOrganization of testing and training sessions in full collaboration business stakeholdersParticipation to group key projects Project Management within the European scope Weniger anzeigen

  • Team Manager - SAP Retail, CRM & CS

    Sept 2014 - Jan 2017

  • Team Manager - SAP CS

    Jan 2012 - Aug 2014

  • Business Consultant - SAP CS

    Jan 2010 - Apr 2012
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  Vacheron Constantin

  Jan 2018 - now

  International Retail Operations Manager

  Key role in the transformation of the business model, from a B2B to a D2C approachDriven by New Retail and thinking of client first, I am responsible for Client Service & Experiences stream by maintaining and enriching the strategy, by providing seamless or consistent experiences within the Maison, across all distribution channels and countries. The Client Satisfaction is at the heart of everything we do. It comes with Sales Associates equipped with the right technology to be leveraged at the right moment.Project leader with several and successful project deployments, from pure Retail operations to global omnichannel programs, having client centricity in priority, as well as considering the Maison (e.g. ROI, brand equity on long term vision and great adoption by sales team, in close collaboration with multiple departments).Responsible for providing IT tools and applications for Sales Associates : reduction of operational workload, efficiency, accuracy and omnichannel capabalities are considered as main stakes.SPOC for Retail across the Maison, for innovative, technologic, exploratory projects, followed at ExCo levelCoordinator for Maison strategic projects, such as flagship definition, preparation, implementation and opening.Seconded for mission within Richemont group on strategic project, with pilar role across all Maisons from the groupIn charge of Retail Operations at HQ (120+ internal or external boutiques), defining guidelines, best practices, userguides on all different topics in relation with operations (audit, IT, processes, back of house...)Managing a team of project manager Weniger anzeigen

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  Salomon

  Jan 2024 - now

  Retail & Omnichannel IT Team Manager

  Manager of a squad of 17 people, with different background, roles, competenciesKey role to support the transformation and acceleration of the company... and many more to come !