Terrie VanOpdorp

Experience

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  Quad City Investments

  Aug 1991 - Dec 1999

  Manager

  Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.Maintain food and equipment inventories, and keep inventory records.Schedule staff hours and assign duties.Order and purchase equipment and supplies.Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.Review work procedures and operational problems to determine ways to improve service, performance, or safety.Monitor employee and patron activities to ensure liquor regulations are obeyed.Investigate and resolve complaints regarding food quality, service, or accommodations.Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.Count money and make bank deposits.Establish standards for personnel performance and customer service.Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable. Show less

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  Farmland Foods

  Jan 2000 - Dec 2004

  Production/ Chairman

  Organized all drills Scheduled and prepared continuing education of PEO membersMember of Steering CommitteeFork lift operatorProduction work on both kill floor and cold side

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  Mercer Health Center

  Feb 2006 - Jan 2010

  Office Specialist

  Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.Complete insurance and other claim forms.Perform bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records.Interview patients to complete documents, case histories, and forms such as intake and insurance forms.Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.Arrange hospital admissions for patients.Compile and record medical charts, reports, and correspondence, using typewriter or personal computer.Receive and route messages and documents such as laboratory results to appropriate staff.Transmit correspondence and medical records by mail, e-mail, or fax.Maintain medical records, technical library and correspondence files. Show less

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  Endocrine Associates

  Jan 2009 - Mar 2010

  Office Specialist

  Transmit correspondence and medical records by mail, e-mail, or fax.Interview patients to complete documents, case histories, and forms such as intake and insurance forms.Compile and record medical charts, reports, and correspondence, using typewriter or personal computer.Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.Complete insurance and other claim forms.Maintain medical records, technical library and correspondence files.Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.Arrange hospital admissions for patients.Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.Maintain medical records, technical library and correspondence files.Receive and route messages and documents such as laboratory results to appropriate staff.Interview patients to complete documents, case histories, and forms such as intake and insurance forms. Show less

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  COUNTRY ® Financial

  Mar 2010 - May 2012

  Financial Representative

  Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage. Contact underwriter and submit forms to obtain binder coverage. Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries. Explain features, advantages and disadvantages of various policies to promote sale of insurance plans. Customize insurance programs to suit individual customers, often covering a variety of risks. Show less

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  The Kiddoo Company

  Jun 2012 - Nov 2016

  Insurance Specialist

  Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.Contact underwriter and submit forms to obtain binder coverage.Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.Customize insurance programs to suit individual customers, often covering a variety of risks. Show less

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  AAA Minnesota Iowa Auto Assn

  Nov 2016 - now

  Sales & Service Agent

  Sales and service of insurance, Home, Auto, Life and sales of AAA memberships.My goal is to be a trusted advisor, and a protector of assets entrusted to us.* I operate with honesty, integrity and am relationship-based and focused on our members. * I create and strengthen connections by adding value that our members and customers cannot find elsewhere.* I am an advocate for issues that affect our members and customers.* I am socially responsible in my community. Show less

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  AAA Minnesota Iowa Auto Assn

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  Sales and Service Agent

  Sales and service of Home, auto, life and AAA memberships.