Denise Smith

Experience

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  Brookhaven Hospital

  Oct 2006 - Dec 2007

  Front Desk

  Greeted and assisted visitors addressing in-queries and providing information about the facility. Managed and directed incoming calls to the appropriate departments within the hospital. Executed efficient filing and organizational tasks for documentation , ensuring accessibility and accuracy. Facilitated the delivery of supplies to different hospital floors, contributing to seamless operations. Transferred calls professionally , maintaining effective communication and connectivity within the hospital environment. Show less

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  Burlington Stores, Inc.

  Oct 2008 - Jan 2009

  Retail Cashier

  Demonstrated exceptional customer service skills in managing transactions, handling returns, and facilitating exchanges.Promoted to key holder , showcasing leadership and coordination abilities. Successfully resolved customer inquiries and issues, contributing to overall customer satisfaction. Executed responsibilities with a focus on accuracy and efficiency in a fast-paced environment. Collaborated with team members to ensure a positive shopping experience for customers. Maintained a high level of integrity and responsibility in handling cash transactions. Adapted quickly to changing tasks and priorities, showcasing flexibility and versatility. Show less

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  TJ Maxx & HomeGoods

  Oct 2010 - Dec 2012

  Retail Cashier

  Conducted financial transactions using the register system with precision and accuracy.Maintained the organization of fitting room clothing racks,categorizing items based on size location. Demonstrated versatility by seamlessly covering various departments during employee vacations.Provided comprehensive training to new hires on company policies and procedures. Ensured a high level of customer satisfaction by delivering outstanding service and promoting awareness of promotions and advertisements. Show less

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  The Home Depot

  Jul 2011 - Dec 2014

  Retail Cashier

  Provided excellent customer service by assisting with purchases and returns, ensuring a positive shopping experience. Processed payments accurately using various methods , including cash , credit cards, and checks, maintaining a high level of precision in financial transactions.Implemented company guidelines to reduce store shrinkage, contributing to a secure and well maintained retail environment. Actively encouraged customer articulation in satisfaction surveys to gather valuable feedback and enhance overall service quality. Show less

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  The Law Office of Stephen Siegel

  Jul 2014 - Aug 2014

  Summer Intern

  Managed phone communication by promptly responding to and handling all incoming calls for the law office. Executed various clerical duties, including the organization and filing of legal and confidential documents.Oversaw the completion and distribution of medical authorizations , ensuring compliance with privacy regulations. Prepared discovery and Interrogatory documents in proportion for Attorney appointments. Efficiently managed the attorneys calendar, scheduling appointments and ensuring timely reminders.Conducted research using the CPLR(Civil Practice Law and Rules) to obtain accurate court contact information. Show less

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  Michaels Stores

  Oct 2023 - now

  Cashier/ Customer Service

  Efficiently process customer transactions at the cash register, ensuring accuracy and providing excellent customer service.Manage returns and exchanges , adhering to company policies and delivering positive customer experiences.Maintain a well organized stock room and register area by regular cleaning and organizing inventory, contributing to a smooth work flow.Effectively handling incoming calls, address customer inquiries and providing information in a professional manner.