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Mahmoud Chaieb

Mahmoud Chaieb

Followers of Mahmoud Chaieb249 followers
location of Mahmoud ChaiebTunis, Tunisia

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  • Timeline

  • About me

    Technology Solutions Consultant - HPE SimpliVity

  • Education

    • Institut supérieur des études technologique

      2014 - 2018
      Web development and multimedia Information Technology

    • Kirkwood Community College

      2015 - 2016
      Web development

  • Experience

    • Hewlett Packard Enterprise

      May 2022 - now

      Resolve technical problems on assigned software platforms· Works on complex problems where analysis of situations or data requires an in depth evaluation of multiple factors.· Integrate technical knowledge and business understanding to create solutions for customers· Setting clear expectations with the customer and adhering to them· Providing the customer with timely technical incident updates(KCI)· Creating technical knowledge content for future use.· Ensuring case notes meet defined quality criteria (CDQ compliance).· Strictly follow the procedures, policies, and Standards of Business Conduct Show less

      • HyperConverged Infrastructure Simplivity Solution Engineer

        Jun 2024 - now

      • Technical Support Engineer

        May 2022 - Jun 2024

  • Licenses & Certifications