Kanupriya Srivastava

Business Operations Lead

2000 followers

India

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Timeline
About me
Customer Success Expert | Program & Project Management | Agile Practitioner | SaaS, Fintech, Telecom Specialist | MBA
Education
- School Of Economics, Indore
  2009 - 2011
  Master of Business Administration - MBA International Business A
  Specialization in International business
- Chatrapati Sahuji Maharaj Kanpur University, Kanpur
  -
  Bachelor of Science (BSc) Chemistry A
Experience
- Olasha Retail Pvt Ltd-E-commerce Startup
  Jan 2012 - Oct 2014
  Business Operations Lead
- Tata Teleservices Ltd
  Oct 2014 - Nov 2015
  Regional Account Manager-Customer Success
- Bharti Airtel
  Nov 2015 - Mar 2019
  National Account Manager-Customer Success
- Paytm
  Mar 2019 - Jul 2020
  Project Manager-Partner Development
- CashFlo
  Feb 2021 - Mar 2022
  Program Manager
- ParDev Solutions
  Oct 2022 - Sept 2023
  Consultant-Strategy & Operations
  Delivered impactful projects across industries by driving strategy, coordinating stakeholders and ensuring efficient execution.
- Freelance
  Oct 2023 - Apr 2024
  Consultant
- .efficiently
  Apr 2024 - Aug 2024
  Senior Manager-Customer Success
Licenses & Certifications
- Scrum Master Certified (SMC)
  Udemy
  Dec 2024
- Atlassian Agile Project Management Professional Certificate
  Atlassian
  Dec 2024
  View certificate
- Accounting Fundamentals
  Corporate Finance Institute® (CFI)
  May 2021
- Scrum Advanced
  Project Management Institute
  Dec 2024
- Onboarding and Adoption Best Practices for Customer Success Management
  LinkedIn
  Dec 2024
  View certificate
- What Is Scrum?
  LinkedIn
  Dec 2024
  View certificate
- What Is a PMO?
  LinkedIn
  Oct 2021
  View certificate
- Engagement Preparation Best Practices for Customer Success Management
  LinkedIn
  Dec 2024
  View certificate
- Project Management Professional (PMP) Basics
  Simplilearn
  Feb 2024
Honors & Awards
- Awarded to Kanupriya Srivastava
  Best account manager Head of department July 1, 2018 Best service account manager for achieving & excelling all assigned KRAs
Volunteer Experience
- Teacher
  Issued by Teach For India on Jun 2016
  Associated with Kanupriya Srivastava