
Dionne Aarsen

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About me
Staff Program Manager: AI, Trust & Security SRE (Site Reliability Engineering)
Education

USC Marshall School of Business
2007 - 2009MBA Business
California State University, Northridge
1994 - 1997BS Business Administration with a concentration in Management Information Systems
Experience
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Universal Music Group (London)
Dec 1997 - Mar 2001Project Manager for Content ManagementJob Summary: Responsible for the co-ordination and digitization of Universal Music Group’s assets (audio, video, graphics, and text) for the creation of a digital library/index that will provide access to the assets for re-purposing and multimedia usage by Universal’s music labels, eCommerce teams, and business executives• Established standards for digital capture and cataloguing of material• Coordinated activities with partner institutions in selection of material for digitization• Consolidated individual territory business practices into one standard business practice for reduced production time and increased leverage for negotiation with suppliers• Vendor negotiation and contracts• Management of remote and local staffProject Manager for Y2K (London)Contract Summary: Responsible for the monitoring and progress of client Millennium Compliance projects for Wide Area Network (WAN) equipment against an agreed methodology and timescales and work with the regional Project Managers from several sites in Europe so that the program’s overall objectives for time and deliverables are met• Planned and executed integrated world-wide projects to deliver Year 2000 tasks and reporting on WAN infrastructure by assigning actionable deliverables to project team members• Worked with the regional Project Managers from several sites in Europe ensuring success of program’s overall objectives and deliverables• Managed technical remediation work at global sites• Risk Assessment and Critical Systems status reporting to Office of the Year 2000• Developed contingency plans for local and remote sites Show less
Project Manager
May 1999 - Mar 2001Network Analyst
Dec 1997 - Apr 1999

Universal Music Group
Apr 2001 - Jul 2001Director for Content ManagementJob Summary: Responsible for the direction and development of a content distribution and management system• Coordinated and facilitated the development of the content distribution and management system• Developed a metadata and content distribution and management strategy with senior management, third party vendors, operations staff and product managers• Managed and directed vendor relationships involving current projects and system development• Co-ordinated and researched new techniques/technologies to meet operational requirements* Duration due to department being disbanded by cancellation of funding Show less

Universal Studios
Aug 2001 - Feb 2005IT Contractor/ConsultantContract Summary: Responsible for the successful completion of various Infrastructure projects for Universal Studios IT Operations• Project managed and led a ~150 person remote and local team consisting of business leaders, IT leaders, and technologists towards the successful logical and physical network separation and integration between Universal Studios and NBC / GE• Performed a network assessment and recommended solutions for Universal Parks and Resorts on securing and preventing system vulnerabilities and single points of failure that compromise sales activity• Project managed a global server migration which entailed the physical move of servers to various locations and the virtualization/decommissioning of servers and applications utilizing new technology Show less

NBCUniversal
Feb 2005 - Feb 2015Director, Technology Program Management Office (IT PMO)Responsible for the management and successful delivery of the strategic project portfolio across functional IT groups associated with the NBCUniversal business line as well as project governance and support. Leader of 2 teams focused on the successful delivery and management of the IT project portfolio, project compliance, and the measurement/re-engineering of project support processes.•Support multiple business partners (Film, Broadcast, Cable, Corporate, Parks & Resorts, International, and Digital) with a wide variety of technology disciplines•Deliver project benefits on time, within budget and first time right on ~$40M portfolio of IT programs such as post-merger integration / separation, virtualization, technology upgrades, and new data center builds/migrations•Responsible for project governance process and compliance on a portfolio of over 300 projects•Facilitated and conducted monthly CIO Program and Operational Review meetings to ensure execution of strategic priorities, teamwork and collaboration•Directed and delivered annual IT Proposal budget planning and estimating process for entire IT Organization•Work closely with approximately 350 local and remote team members consisting of Finance, HR, business leaders, IT leaders, and technologists to identify and leverage best practices within a cross-functional organization for strategic cohesiveness•Developed IT Infrastructure Service Catalogue, utilized by entire IT organization•Directed the design and development of a Project/Resource Management enterprise governance application•Liquidated approximately 65% of overall IT labor to respective business units, enabling a better view on IT consumption and cost•Deployed and manage formal Project Management methodology and processes•Assignment Leader and Mentor for individuals in the GE Information Management Leadership Program•Responsible for the development and coordination of Employee Appreciation/Team Building events in London, NewYork and Los Angeles Show less

Google
Feb 2015 - nowLead cross-functional teams spanning a portfolio of programs handling many types of security, trust, AI, resilience and mission critical services for the security infrastructure of Google’s and Google Cloud Platform’s production environments. Effective business partner and program manager focused on strategic priorities that result in successful launches/landings. Responsibilities include development of technology roadmaps, successful program delivery, identification and optimization of technical decisions, joint ownership on resolution of issues, identification and implementation of process improvements, and navigation across complex systems/processes with multiple teams and levels.
Staff Program Manager: AI, Trust & Security SRE
Jun 2019 - nowTechnology Business Partner / Sr Program Manager, Corporate Engineering
Feb 2015 - Jun 2019
Licenses & Certifications

PMP
Project Management InstituteJun 2002
CCNA
Cisco- View certificate
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TLC Leaders Program Certificate of Completion
The Leadership Consortium (TLC)May 2025 
Certified Scrum Master
Scrum AllianceSept 2014
Honors & Awards
- Awarded to Dionne AarsenGreen is Universal EcoOvation Team Innovator Award NBC Universal - Green is Universal President and Council Nov 2010
- Awarded to Dionne AarsenNBC Universal Media Works President’s Award: Project Planning and Execution 2007 NBC Universal - Media Works President Nov 2007
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