
Rudresh Pandey, PMP®

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About me
Portfolio Management | Project Management | Program Management | Service Delivery Management | Stakeholder Management | Budgeting & Forecasting
Education

Punjab Technical University
2003 - 2007Bachelor of Technology (B.Tech.) Information Technology
Punjab Technical University
2003 - 2007Bachelor of Technology - BTech Information Technology A
Sikkim Manipal University - Distance Education
2009 - 2011Master of Business Administration (MBA) Information Technology
Experience

Wipro
Oct 2008 - Aug 2014Worked with Wipro Infotech in ITIS industry as Incident Manager. Worked as Service Desk Lead Worked in Service Desk.
Incident Manager
Jan 2013 - Aug 2014Site Incharge
Nov 2011 - Dec 2012Desktop L3
Oct 2008 - Oct 2011

Tata Consultancy Services
Sept 2014 - Oct 2016Process Expert IT Infrastructure Service ManagementITIL Intermediate Certified in Service Operations.Working with TATA Consultancy Services as a Process Lead - Shared Services in ITIS Management. My role here is Process Management for multiple projects and that includes streamlining the process for all the projects, Major Incident Management, Change Management, Problem Management, Release Management, etc.

Allscripts India
Nov 2016 - May 2022MS Project Manager
Apr 2020 - May 2022MS Associate Project Manager
Nov 2016 - Mar 2020

Altera Digital Health
May 2022 - Sept 2022MS Project Manager
Insightsoftware
Oct 2022 - nowProject Manager - Professional ServicesProject Manager - Software Product implementation.
Licenses & Certifications
- View certificate

Business Etiquette: Phone, Email, and Text
LinkedInJun 2018 - View certificate

Understanding Business
LinkedInMay 2024 - View certificate

Developing Business Acumen
LinkedInMar 2024 - View certificate

Tips for Writing Business Emails
LinkedInDec 2020 
PRINCE2® Foundation Certification Training
AXELOS Global Best PracticeMay 2019- View certificate

Unlock Your Team's Creativity
LinkedInJun 2021 - View certificate

Cultivating Mental Agility
LinkedInJun 2021 - View certificate

Cultivating Cultural Competence and Inclusion
LinkedInJun 2021 - View certificate

Writing Email
LinkedInJan 2022 - View certificate

Listening to Customers
LinkedInMar 2022 - View certificate

Asking for Feedback as an Employee
LinkedInJun 2021 - View certificate

Phone-Based Customer Service
LinkedInJan 2022 - View certificate

Generative AI Overview for Project Managers
Project Management InstituteMar 2024 - View certificate

Innovative Customer Service Techniques
LinkedInJan 2022 - View certificate

Certified in Executive Education Program titled 'Project Management'
Indian Institute of Management RohtakFeb 2020 - View certificate

Transitioning from Waterfall to Agile Project Management (2015)
LinkedInOct 2019 - View certificate

Customer Service: Serving Internal Customers
LinkedInJan 2022 - View certificate

Be the Manager People Won't Leave
LinkedInMar 2024 - View certificate

Enhance Your Leadership Skills
LinkedInMar 2024 - View certificate

Certified ScrumMaster (CSM)
Scrum AllianceAug 2022 - View certificate

ITIL Intermediate Certified in Service Operations
AXELOS Global Best PracticeMar 2015 - View certificate

Business Acumen for Project Managers
LinkedInMar 2024 - View certificate

Outlook for Mac 2011: Shortcuts
LinkedInDec 2020 
ITIL V3 Foundation
EXIN- View certificate

Project Management Skills for Leaders
LinkedInMar 2024 
MS Azure 70 - 533
IEVISION IT Services Pvt. Ltd.Dec 2018- View certificate

Managing Project Stakeholders
LinkedInMay 2020 - View certificate

How to Build Credibility as a Leader
LinkedInMar 2024 - View certificate

SAFe 5 Agilist
Scaled Agile, Inc.Jun 2020 - View certificate

Project Management Professional (PMP)
Project Management InstituteSept 2021 - View certificate

Developing Your Creativity as a Leader
LinkedInMar 2024 - View certificate

Leadership Mindsets
LinkedInMar 2024 
ITIL 4 Foundation
AXELOS Global Best PracticeMar 2019- View certificate

ITIL Intermediate in Service Transition
AXELOS Global Best PracticeJun 2018
Volunteer Experience
Process Management and Incident Management
Issued by Wipro Infotech
Associated with Rudresh Pandey, PMP®
Languages
- hiHindi
- enEnglish
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