
Trust Makina
Media Solutions Sales Consultant

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About me
Debt Review Officer at Standard Bank Group
Education

University of South Africa/Universiteit van Suid-Afrika
2016 - 2020Bachelor of Commerce - BCom Accounting Sciences -Financial Management
Experience

BROOKE PATTRICK PUBLICATIONS
Apr 2011 - Sept 2012Media Solutions Sales Consultant
BROOKE PATTRICK PUBLICATIONS
Sept 2012 - Oct 2013Team Leader Supporting new team members in working through induction program, ensuring that they have necessary knowledge to effectively participate in the team Selling magazine subscription ( Print, Digital and email bulletins) through the phone and via email Organising and attending events and exhibitions showcasing our publications. Contacting existing clients on CRM from complimentary and renewals leads list. Converting complimentary subscribers to paying subscriptions and retaining existing clients by renewing current subscriptions Logging all activities on CRM. Managing subscription sales related queries by assisting clients politely, promptly and patiently when they phone, email or fax queries regarding subscriptions. Maintaining customer relationships Assisting the ISM department with adding and updating information on CRM Assisting sales manager in setting daily, weekly and monthly individual and team targets Allocating tasks to team members Ensuring the performance of the staff is of a high standard by carrying out performance reviews meeting sales targets set by managers and contributing to team targets thereby setting an example to my team members Attending events and exhibitions promoting our products and sourcing clients Show less

3S Media
Sept 2014 - Jul 2015Sales Executive Creating industry specific email marketing campaigns Sourcing new leads online and by attending exhibitions, events and conferences, with the aim of increasing client portfolio to maximize sales revenues, and hitting targets. Dealing with decision makers offering and negotiating pricing, retaining and renewing existing subscription and upselling complimentary subscription Generating pro-forma invoices and tax invoices for clients Following up on payment and arranging payment plans Updating CRM by entering accurate activities for future reference and for renewal purposes Show less
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Inspirit Inspirations (Pty) Ltd
Aug 2015 - Dec 2015Telemarketer / Internal Sales Executive Lead generation sourcing new sales opportunities through disseminating information online and cold calling, by using the telephone, mail services, Web sites, and e-mail Getting through the gate keepers to decision makers mailing Procurement Managers, Managing Directors and Marketing Managers explain products and services in detail handling objections and negotiating pricing and the terms of the contract and closing sales Arranging and scheduling meetings for sales presentations Making accurate, rapid cost calculations and providing customers with quotations Brainstorming new and creative ideas for email marketing and designing informative newsletters for the mailer. Maintain sales statistics and records of sales performance Show less

Standard Bank Group
Feb 2016 - now leasing with clients regarding the status of their vehicle accounts and making payment arrangements Update all systems related to actions on accounts for record keeping and for future use Accountable for daily updating system of client’s status and payment arrangement Daily accountable for updating and making notes on all required systems Maintaining call activity at agreed levels Providing efficient and quality service to clients Working on specialized campaigns( SMS files and Email campaign, Rehab campaign, High Care Campaign ) as per business requirements Complying with product specific policies and procedures Show less
Team Leader : Regulatory Operations
Feb 2023 - nowDebt Review Officer
May 2020 - Mar 2023Account Management Consultant
Feb 2016 - May 2020
Licenses & Certifications
- View certificate

Problem Solving Techniques
LinkedInAug 2020 - View certificate

Empathy for Customer Service Professionals
LinkedInDec 2022 - View certificate

Developing Business Acumen
LinkedInAug 2020 - View certificate

Communicating with Emotional Intelligence
LinkedInDec 2022 - View certificate

Negotiation Skills
LinkedInAug 2020
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