
Rachit Agarwal
Application Support Analyst

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About me
Senior Data Analyst @ Robosoft Technologies | Machine Learning, Data Modeling, Data Analysis
Education

Imarticus Learning
2019 - 2020Post Graduation Program Data Analytics A, 94.1%Activities and Societies: Worked on Projects such as Loan Analysis: Predicting Defaulters, HR Analytics, Credit Card fraud Analysis, Covid19 Report, Time Series Analysis. The Post Graduate Program in Data Analytics is a course covering foundational concepts through hands-on learning of leading analytical tools such as Python, R, Hadoop, SAS, and Tableau. Learned applications of Data Science to build powerful models to generate useful business insights and predictions. You will also gain exposure to business perspectives and best industry practices through case studies, class projects, a Capstone project, hackathons, guest lectures, Industry Mentorship Sessions.

SIES college of arts, science and commerce
2013 - 2014HSC General science
Swami Vivekanand Jr College
2012 - 2013General Science
Our Lady of Good Counsel High School
2000 - 2012SSC
Shah And Anchor Kutchhi Engineering College
2014 - 2018Bachelor of Engineering - BE Information Technology 8.19/10
Experience

RCS Tech LLP
Jul 2018 - Jan 2019Application Support AnalystRoles and Responsibilities• Identity and Access management of cross-platform applications Okta, Zoom, Quip, Zscaler & Box.• Deployed Workspace one, Single Sign-On and Multi-factor authentication• Administering and maintaining the Airwatch Installation and configuration• Delivers client satisfaction through high levels of support and issue resolution• Understood and demonstrated hands-on experience configuring, administering, maintaining, managing, and troubleshooting system applications• Ensure tasks are completed in line with the SLA’s/KPI’s Show less

Wipro Limited
Jan 2019 - Sept 2019AdministratorRoles and Responsibilities• Identity and Access management of cross-platform applications Okta, Zoom, Quip, Zscaler & Box.• Deployed Workspace one, Single Sign-On and Multi-factor authentication• Administering and maintaining the Airwatch Installation and configuration• Delivers client satisfaction through high levels of support and issue resolution• Understood and demonstrated hands-on experience configuring, administering, maintaining, managing, and troubleshooting system applications• Ensure tasks are completed in line with the SLAs/KPIs Show less

The Sparks Foundation
Dec 2020 - Jan 2021Data Science & Business Analyst• Performed Tasks on Regression, Classification, Clustering Problems & Visualization of the Decision Tree using Python. • Used Pandas, NumPy, Seaborn, and Scikit-learn (Sklearn) library for building and evaluating the models.• Exploratory Data Analysis on Sample Superstore Data using Tableau.

Widhya
Jan 2021 - Feb 2021Machine Learning EngineerPerformed Covid19 Analysis, Bitcoin Price Prediction, Flight Delay Prediction, Instagram Post reach Prediction & Stock Price Prediction using the Pandas, NumPy, Math, Scikit-learn (Sklearn) Libraries.

MedTourEasy
Jan 2021 - Feb 2021• Completed various Tasks on Analyzing Social Media (Twitter) data in Python using Pandas & Matplotlib libraries.• Extracted the names, hashtags, retweet count, likes and found the frequency of the names and the hashtags used.• Analyzed the used languages, found that most of the tweets were in English, followed by Polish, Italian, Spanish, and so on. • Completed various Tasks on Fitness tracker data such as visualizing the trend in the running pattern, many times did the user reach the goal.• Libraries used were Pandas, Seaborn & Matplotlib. • Completed various Tasks on American Sign Language data to understand.• Used Keras library to build a Convolution Neural Network to classify the data.• Accuracy on the Test data was 93.5%
Marketing Analyst
Feb 2021 - Feb 2021Data Scientist
Jan 2021 - Jan 2021Machine Learning Engineer
Jan 2021 - Jan 2021

Cartesian Consulting
Apr 2021 - Mar 2023Data Analyst• Built Time Series Model using SARIMA, ARIMAX to forecast the quarterly sale of different SKUs and territory combinations using Python.• Perform EDA using SQL & Python on the different Apparel brands for customer acquisition, retention & Business Performance.• Deep dive analysis of the data using SQL & R.

Robosoft Technologies
Mar 2023 - nowSenior Data Analyst• ChatGPT-Powered Store Insights – Leveraged ChatGPT for sales analysis, improving inventory optimization by 20%, boosting top-product sales by 10%, and reducing unsold inventory by 15%.• Store Exception Reporting – Automated fraud detection, cutting fraudulent transactions by 10%, improving revenue accuracy by ₹1M/month, and enhancing transaction monitoring efficiency by 30%.• Automated SKU Reporting – Built AWS Sage Maker (Python) & Redshift,reducing manual effort and enabling the team to focus on deeper analysis. Improved decision-making for inventory and sales strategies. • Using Sentiment Analysis, identify the segments(Pricing, Product Quality) for different products, which led to a Price cut of 40% (Frames) and growth of 5% in Repeat Customers.• Optimized new product placement strategy by creating clusters with PCA and kmeans+. Identified clusters by assessing assortment group performance (with key metrics: sale per actual store and sales velocity), for each cluster, prioritizing stores within clusters based on the SKU breadth and sales depth of AGs• Implemented logic and automated a Contact Lens replenishment campaign, with incremental revenue ₹ .2 million/month• Advocated and identified the opportunity for conversion of a partial solution (lens-only and frame-only) to a comprehensive full solution (spectacles), resulting in an incremental revenue of ₹ 24 million/month• Led and aided in the decision to eliminate Birthday and Anniversary discounts, saving cost of ₹ 4 million per month Show less
Licenses & Certifications

Platform Independent Java
RedLojikOct 2015- View certificate

Python for Data Science
IBMNov 2020 - View certificate

Tableau Author
Tableau SoftwareAug 2020 - View certificate

Tableau Analyst
Tableau SoftwareAug 2020 - View certificate

Perform Foundational Data, ML, and AI Tasks in Google Cloud
QwiklabsJul 2020 - View certificate

Create and Manage Cloud Resources
QwiklabsJul 2020 - View certificate

Tableau Data Scientist
Tableau SoftwareAug 2020 - View certificate

Tableau 2020 A-Z: Hands on Tableau Training for Data Science
UdemyJun 2020 - View certificate

Python for Beginners
UdemyJan 2020 - View certificate

Python for Data Science and Machine Learning Bootcamp
UdemyJun 2020
Honors & Awards
- Awarded to Rachit AgarwalEmployee Excellence Award Diageo Feb 2019 In recognition of excellent performance and dedicated service.
Languages
- enEnglish
- hiHindi
- maMarathi
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