
Myat Su Mon Khin
Trainee (Ground Service)

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About me
Sales Operations Manager at The HEINEKEN Company
Education

Raffles College Singapore
2006 - 2008Associate's Degree Tourism and Hospitality Management
University of Wales
2008 - 2009Bachelor's Degree Business Management (Hospitality Management)
Experience

Air Bagan Pte Ltd (Singapore)
Sept 2007 - Dec 2007Trainee (Ground Service)Web based reservations system2 Issuing tickets to the agents and passengers3 Help in finance department – eg: Doing telegraphic transfer of money in banks and provide report of daily traveling passengers4 Airport Operations – eg: Make sure there is smooth transactions while checking-in the passengers5 Provide customer service – eg: Provide information to passengers in regards of their tickets and traveling details

M Hotel Singapore
Jan 2009 - Jul 2009Trainee (Front Office Department_Executive Lounge)1 Provide guest with service – eg: Explain on attractions in Singapore and give suggestions on places to visit 2 Received award “Outstanding Service Experience”3 Managing stock inventory – eg: Note down on daily usage of drinks4 Handling food and beverage operations of daily breakfast and evening cocktail5 Basic use of Opera reservation system

Woleco Hotel Supplies Pte Ltd.
Nov 2009 - Aug 2012Executive SalesMeet sales target by 100% 2 Build up relationship with customers 3 Problems solving in regards of service and products4 Giving quotation to customers on time5 Making sure all customers receive the goods according to their order6 Maintain the service quality to the current customers7 Help to deliver on urgent orders when there is difficulty with normal transportation8 Handle demand planning for all customers9 Highlight to procurement on goods which are low10 Debtors collection on those payments which are outstanding Show less

Unilever
Dec 2012 - May 20211. Planned stocks Inventory based on demand forecast from CD team and Marketing team.2. To ensure stocks inventory level to prevent from facing OOS and not to high inventory.3. Co-ordinated and place PO with SU planning team for all import SKUs and to ensure they can supply based our plan provided.4. Collaborated with factory team to plan production based on demand forecast5. Co-ordinated with MRP planning team to plan the Raw Materials and Packaging Materials orders based on production plan provided to them.6. Provided inventory reports weekly and monthly based on supply plan to management team. (Supply Risks SKU, Day On Hand, provision and etc)7. Ensured we can fulfil orders received from Distributors.8. Led Networks for Innovations, Consumer Promos, and Transitions projects.9. Based on Network, work with Marketing team, Procurement Team, MRP Planning, Factory Team, MDM Team, Legal to ensure the project launch on time in full.10. Worked with all category planners and marketing team across all brands on Consumer Promo projects and lead the co-packer to supply on time. 11. Worked with import team to track on custom clearance and shipments.12. Took part in Monthly ADM and weekly S&OP to work with Marketing team and CCD team for demand forecast planning. Show less 1) Support Sales team with the Secondary Sales Data reports, GGG reports and penetration reports.2) Prepare Reports for Global submission in terms of business analytical.3) Manage demand plan in order to have right stocks with right quantity and to prevent from out of stocks situation and minimize write offs.4) Cooperate together with internal team to submit Purchase Orders to each Distributors.5) Manage distributors of each cities to have smooth operations on delivery, report submissions and to have proper inventory management.6) Support GM with Primary Sales forecast planning for each month.7) Manage TTS proposals and spending of UFS team and not to over forecast.8) Handle and check on Debit Notes and Credit Note of all distributors.9) Manage Leveredge System across all distributors and as well as Armstrong system which is use by all Sales team. Show less 1. Meet Sales target as Yangon team2. Open new customers in Yangon3. Penetrate more products (SKUs) in Yangon4. Coach each CDRs in Yangon on their selling skills and demonstration skills.5. Problem solving regards of products, services and usage direction.6. Make sure Yangon CDR maintain good service quality to existing customers.7. Make sure Yangon CDRs build up good relationship with both existing and potential customers8. Work with marketing team and chefs team to do corporate launch together with Brand Ambassadors and to hold Chefmanship Academy for existing customers.9. Work together with chef on menu ideation and kitchen efficiency for Brand Ambassadors and key customers.10. Work out on Selling Story for each SKU together with marketing team.11. Work with sales operation team on products which are in high demand, stocks expiry and no stocks if there is.12. Manage distributors to ensure they carry good delivery service to all customers.13. Discuss with training manager on the skills that CDRs need to improve in both theoretical and practical. Show less 1. Meet Sales target by 100%2. Open new market in Yangon (as pioneer Sales Executive)3. Build up good relationship with both existing and potential customers4. Arrange to deliver the goods according to customers’ needs5. Maintain the service quality to the existing customers6. Manage sales representative and give advise if need in terms of opening new customers and new SKUs.7. Problem solving regards of products, service and direction of usage.8. Work together with chefs on menu ideation and advise on kitchen efficiency and hygiene to Brand Ambassadors and key customers Show less
Supply Chain Planning Manager
Jan 2021 - May 2021CD Operations Manager (Unilever Food Solutions)
Jun 2017 - Dec 2020Area Sales Manager (Unilever Food Solutions)
May 2014 - May 2017Key Account Executive (Unilever Food Solutions)
Dec 2012 - May 2014

The HEINEKEN Company
Aug 2021 - May 2022Sales Operations Manager (Head of Function)• Lead Sales Operations Department to run all operations smoothly via working closely with respective stake holders such as Field Sales Team, Finance Team, Trade Marketing Team, Supply Chain Team and Distributors (across Myanmar).• Provided Primary Sales and Secondary Sales Data Analysis for internal team and as well regional reports when necessary.• Managed distributors to ensure operations is running smoothly in terms of Inventory, System, AR, AP and always monitor their KPI.• Worked with demand planner to ensure production plan is based on market demand and as well actual supply is able to meet accordingly.• Managed stocks allocation to support efficient stocks to fulfill demand by working together with sales leaders.• Implemented and set up ERP system “DIS” for all distributors to support Secondary Sales on time in full.• Implement and set up Power BI which is integrated with both Secondary Sales System “DIS”, Primary Sales System “JDE” and Sales Execution System “RSEM”.• Worked together and support the project team on new Primary Sales system called “Glassrun” in term of process and integration with DIS system.• Lead to implement process and system to send promotion messages to our clients via digital channel.• Lead and set up on Route to Consumer project by running different workstreams with respective stake holders to meet Heineken Myanmar ambitions of becoming “No1 Brewery in Myanmar”. Show less
Licenses & Certifications

Basic Chinese Speakings
- View certificate

Data Analysis with Python
IBMApr 2025 - View certificate

Data Visualization and Dashboards with Excel and Cognos
IBMApr 2025 - View certificate

Databases and SQL for Data Science with Python
IBMApr 2025 - View certificate

Generative AI: Enhance your Data Analytics Career
IBMApr 2025 - View certificate

IBM Data Analyst Specialization
IBMApr 2025 - View certificate

IBM Data Analyst Specialization
IBMApr 2025
Languages
- enEnglish
- myMyanmar
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