Divyanshu Gupta

Experience

• 

  Siemens Public Communications Network Limited

  Aug 2002 - Oct 2006

  Sr Executive
• 

  Siemens

  Nov 2006 - Jun 2008

  Consultant

  Consultant at Siemens Comm, Kuwait

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  Nokia Siemens Networks

  Jul 2008 - Oct 2013

  Part of Global product management team.Part of Demo Team, Responsible for giving Demos to (External) customers.Supported Customer Teams / Sales in creating value prepositions for customers.Supported Customer Teams / Sales in answering the Tenders. P&L Responsibility for Technical Support Business Line within NSN.Turning around loss making accounts/accounts with low customer satisfaction for TechnicalSupport.Responsible for Key Customer Cases within Region with an aim to improve customersatisfaction.Running Technical Support projects (for e.g. NetAct Geo Redundancy, Audits, etc.) asProject Manager.Responsible for running customer surveys to determine customer satisfaction. Primarily responsible for providing technical support for Zain group.Providing consultancy to customer with regards to marketing offers, Business Case, Valueprepositions etc.Carrying out upgrades/updates.

  • BSS Sales & Marketting Manager

    Nov 2012 - Oct 2013

  • Technical Support Manager

    Sept 2009 - Oct 2012

  • Senior Care Engineer

    Jul 2008 - Aug 2009
• 

  Optiva Inc.

  Oct 2013 - Mar 2018

  Sales Support Prime

  - Lead Sales Support Group for East cluster (Pricing Management, Commercial Management, Bid Management)- Responsible for P&L Analysis, Cash Flow Analysis, Business Case preparation, Annual Planning, KPI Tracking, LRP, Sales Process- Analyzing sales funnel and provide forecast for Order Intake, Revenue and Resourcerequirement in various Internal Units.- Reporting of any potential slippage in Order Intake Revenue to C-Level.- Participation in Customer clarifications & negotiation sessions Show less

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  Nokia

  Mar 2018 - now

  Enterprise Market Unit Lead / Bid Management team Lead

  Bid Management Team Leader (Enterprise Europe)Responsible for Bid management practices, sales process development, implementation ofbest practices, win/loss analysis, lessons learnt, etc.Coach and develop the team members to achieve their full potential.Ensure adherence to methodology, Limit of Authority (LoA), pricing, margin and Riskmitigation guidelines.Ensure quality of technical & commercial bids as per the tender requirements.