Dean James

Experience

• 

  Corcraft

  Jan 2010 - Jan 2012

  Store and Sales Manager

  Assistant manager at the Morningview center and then Manager of the Woodmead store. Duties included: Manage and upkeep of the stores, Instore Marketing, Promotions, Sales and budget planning.

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  MotoMia

  Dec 2012 - Jan 2014

  Regional Coordinator

  Making sure that all stores within my region were opened on time. Stock management. Targets, budgets and overall store cleanliness. I also trained staff in customer service. Worked very closely with my superior.

• 

  Design plus Interiors

  May 2016 - Nov 2016

  Assistant Warehouse Manager

  Managaing stores sales orders, coordinating deliveries. Implementation of efficient stock distribution methods. Floor plan layout. Stock count. Logistics. Pastel.

• 

  JLL

  Dec 2016 - Mar 2025

  In this global, multi-regional role, I act as an ambassador for quality, compliance, and ethics, upholding the values of JLL. I drive operational excellence and client satisfaction in the Johannesburg, Casablanca, Kenya and CPT offices while mentoring colleagues and new hires.Leveraging strong organizational skills and attention to detail, I collaborate closely with senior leadership on strategic initiatives. My approach to site management is business-oriented, focusing on procurement, budgeting, and strategic decision-making to ensure operational success.• Involves turnkey solutions for the Client including but not limited to –o complete singular responsibility for the maintenance of HQ (vendor and self-delivered) while working with the Landlord to ensure maintenance from their side is taking placeo full finance function (budget, POs, forecasting, accruals, savings, negotiations, etc.)o high-level stakeholder management and engagement while being the point of contact for everything on the siteo work closely with cross-functional teams (security, IT, etc.)o collaborating closely with offsite teams for any office requirementso mentoring and managing on-site teamso organizing training and actioning any ad-hoc requests that come my way such as moving offices in 2022.• IT:o Serve as local IT/helpdesk to resolve issues (level 1 and 2) and manage IT - phone system, logging faults, printer issues, set up laptops for new starters, deal with biometrics system, look after server room, ad-hoc IT requestso Purchasing of IT equipment and asset controlo Creating a “how to” manual for staffo Access Point Managemento Remote IT assistance to the Facilities Teams on account as well as staff in Sub-Saharan Africao Travel into Africa for IT assistance Show less The Head of Office Administration and IT assists both Co CEO's and HR with operational activities in finance relating to the office (budget, maintenance and operations), vendor oversight, purchasing of material, equipment (both office and IT) & supplies, occupancy services and IT help-desk, some health and safety requirements.Office Administration (113 staff):o Ensure office functions properly; resolving problems and address all technical repairso Recruitment and management of support staff (Receptionist and Cleaners; team of 4)o Budget Management (Occupancy & I.T Budget)o Dealing with suppliers / 3rd party vendors / bring suppliers on boardo Purchase of office assetso Basic Health and Safety / Safety Repo First Aid Level 1 valid 3 for yearso Management of offices within Africao Procuremento New staff/staff leaving: • Onboarding new starters • Create a welcome pack• Organise and set up of new laptop/access control• Organise parking access and access to the office• Organise biometric enrollment • IT & Office Asset ManagementIT:o Serve as local IT/help-desk to resolve issues (level 1 and 2) and manage IT - phone system, logging faults, printer issues, set up laptops for new starters, deal with bio-metrics system, look after server room, adhoc IT requestso Purchasing of IT equipment and asset controlo Creating a “how to” manual for staffo Access Point Management o Travel into Africa for IT assistance o Implementation, planning and installation for the Lagos Office IT equipment 2017o Decommissioning of the Lagos Office 2019o Remote support for the SSA IFM team (integrated facilities management) o Video Conferencing SMEFinance: o Responsible for budget and cost controlo Asset maintenanceo Insurance claims and annual confirmation of assetsBuilding Maintenance:o Landlord Liaison o Preventative Maintenance Project Management o HVAC maintenance o Annual deep cleano Bi – Annual Pest control o Server Room maintenance Show less

  • Senior Facilities Manager & Lead I.T

    Dec 2016 - Mar 2025

  • Head: IT & Office Management

    Dec 2016 - May 2022