ARATHY K V

Experience

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  EXL

  Oct 2023 - Oct 2024

  Care Management Associate

  Assigning cases to case manager and Focus on operational tasks, scheduling, workflow management, and resource allocation by using Med Compass tool.Monitoring the cases assigned to case manager’s.Conducting meetings and calls with State side supervisor’s and case manager’s regarding case allocation.Assisting Case manager’s for finding phone number by using CEC platform.Allocating plan all cost readmission(PCR) cases to case managers.Prepared daily production tracker(Nexus), root cause analysis report and learning material assigned by the manager on timely basis.Collaborated with interdisciplinary teams to implement tasking assignments more flexible. Show less