John F. Morris

Experience

• 

  First National Bank of Weirton,

  Jan 1984 - Jan 1985

  Personal Banker and Bookkeeper
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  Wachovia Bank

  Jan 1986 - Jan 1991

  Direct Connection Specialist

  Supervised and trained support staff and acted in second level support capacity for application questions or problems. Provided customer tours and reporting software demonstrations. Performed and distributed customer trending analysis for corporate account officers.

• 

  Federal Reserve Bank of Atlanta

  Jan 1991 - now

  Serves as Product Development FedGlobal ACH relationship manager for foreign counterparty services, facilitates relationship meetings, develops new service arrangements and drafts applicable contract revisions. Represents Product Development on internal sales and cross-business calls. Provides guidance to the RPO for its foreign check service, the Atlanta Bank compliance team, and RPO Customer Support. Supports industry educational initiatives and conducts external sessions with NACHA, regional payment associations, and industry stakeholders. Provides leadership and consultative assistance for international payments matters. Coordinates product pricing exercises and proposals. Participates as a member of the International Payments Framework Association (IPFA); X9 Standards group; NACHA’s ACH Operator, Rules and Operations, Compliance and Operations, Software Information Exchange Groups, Federal Reserve Bank of Atlanta Diversity Advisory Council (DAC), and RPO Diversity and Inclusion Work Group. Show less Served as principal technical and operational resource for FedGlobal ACH Services with direct responsibility for new product development, project coordination for new service implementations, creating user requirements, managing relationships, establishing service levels with foreign partners, maintaining customer and internal technical documentation, and resolving service performance issues. Participated as a member of the IPFA; X9 Standards group; NACHA ACH Operator, Rules and Operations, Compliance and Operations, and Software Information Exchange Groups. Show less

  • Project Director

    Jan 2012 - now

  • Subject Matter Expert

    Jan 2008 - Jan 2012

  • Retail Payments Project Coordinator II

    Jan 2005 - Jan 2008

  • FedACH Central Operations

    Jan 2001 - Jan 2005

  • FedLine Support Electronic Services Coordinator and Section Manager

    Jan 1996 - Jan 2001

  • Business Development Sr. Customer Support Representative

    Jan 1994 - Jan 1996

  • Senior ACH Clerk

    Jan 1991 - Jan 1994