Syed Hasan Uddin

Experience

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  Japan Tobacco Inc. (JT)

  Jan 2022 - May 2022

  Field Marketing Supervisor

  Core Function:Developing and implementing marketing strategies to promote products or services in the field.Managing a team of field marketing representatives and providing guidance and support.Coordinating with other departments to ensure alignment of marketing activities with overall business objectives.Analyzing market trends and competitor activities to adjust strategies as needed.Monitoring and reporting on the performance of field marketing campaigns.Collaborating with sales teams to maximize lead generation and conversion opportunities'Achievements :Increased salesSuccessfully launched a product with over 500, attendees.Trained and developed a high-performing team of 10 field marketers.Reduced campaign costs by 20% while maintaining effectiveness.Established valuable partnerships with local businesses.Managed and executed multiple successful field marketing campaigns.Improved customer engagement and gathered valuable feedback.Efficiently managed field marketing budgets.Utilized data analytics to enhance campaign performance. Show less

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  Berger Paints Bangladesh Limited

  Jun 2022 - May 2024

  Customer Sevice Officer

  Core Functions:• Drive sales, hitting targets by coordinating with the sales team.• Implement strategic plans to expand customer base and market presence.• Lead recruitment, coaching, and performance monitoring of sales representatives.• Cultivate enduring customer relationships, understanding and fulfilling their needs.• Present sales reports, revenue forecasts to the management team.• Identify emerging markets, product shifts, and competition dynamics.• Assess customer needs, ensuring satisfaction through tailored solutions.• Foster trust through open communication, providing accurate information promptly.• Handle complaints efficiently, ensuring timely resolution and follow-up.• Maintain records, process accounts, and manage customer documents.Achievements:• Orchestrated strategic market expansion, significantly amplifying sales performance.• Tailored solutions heightened customer satisfaction ratings remarkably.• Optimized customer communication, notably reducing complaint resolution timelines Show less