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Jason Dedman

Jason Dedman

Desktop and Server Support

Followers of Jason Dedman155 followers
location of Jason DedmanRochester, New York, United States

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  • Timeline

  • About me

    Service Desk Supervisor at Home Properties

  • Education

    • Rochester Institute of Technology

      -
      Bachelor of Science (B.S.) Applied Networking & System Administration

    • Monroe Community College

      2002 - 2004
      Associate's degree Business Administration

  • Experience

    • Fix Spindelman Brovitz & Goldman

      Sept 2008 - Nov 2009
      Desktop and Server Support

    • Home Properties (Lighthouse Management Services, LLC)

      Jul 2010 - now

      • Service Desk Supervisor

        Feb 2015 - now

      • Technical Support Analyst

        Jul 2010 - Jan 2015

  • Licenses & Certifications

    • HDI Desktop Support Manager

    • HDI Knowledge Centered Support V5.3 Foundation

    • HDI Support Center Manager

    • HDI Support Center Team Lead

    • ITIL Version 3 Foundation