CAVINA Rustom

Experience

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  AFS

  Dec 1994 - Mar 2003

  Team Leader

  Team Management, Airline Revenue Accounting, Migrations and Transitions, Process Trainer, Quality Control, Fare Updates, Query resolutionDELIVERED RESULTS-Governed migration project for new revenue accounting systems from Swissair H.O in Zurich and Lufthansa accounting systems in GbD Hamburg to India.-Migrated new revenue accounting systems from Swissair HO in Zurich and Lufthansa accounting systems in GbD Hamburg to India.

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  Alitalia

  Mar 2003 - Dec 2007

  Senior Accountant – Finance, HR, and Administration

  I was hired to perform daily accounting of payables and receivables, month-end/year-end closing recons, financial statement preparation, forecast and budget variance analysis. Held accountabilities of deliverables in HR and Admin, GSA management, ticket and airwaybill stock distribution related activities. On a more practical level, have been involved in compiling and examining financial information and reports to facilitate month, quarter, and annual closings.DELIVERED RESULTS- Streamlined the GSA payments from Sri Lanka, Nepal, Bangladesh, and Maldives to Alitalia H.O.- Handled conversion of SAP accounting system for Alitalia Airlines RO Tokyo to Mumbai and then to Alitalia back office in Budapest. Show less

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  International Air Transport Association (IATA)

  Dec 2007 - May 2021

  DescriptionAlong with strong adaptability and an ability to handle size, scale, and complexity, I have gained proficiency in handling the BSP and CASS remittance and settlement operations for the 54 Asia Pacific region along with a 12 African countries. I leveraged cross-functional knowledge and a versatile record of stable growth and acceleration, providing guidance to the team for interdepartmental dependencies with customer service, finance and agency management teams. Successfully met pre-defined business objectives, which required extensive interactions with the country managers across the Asia Pacific region. With the utilization of strong analytical skills, have supported internal/external auditors during the audit of BSP/ CASS hinge accounts as well as R&S processes and systems. Some of my other key responsibilities was to oversee BCP (Business Continuity Plan), data processing center activities, daily operations, key customer account management, and default management.DELIVERED RESULTS- Secured board target throughout for on-time accurate BSP and CASS settlements.- Introduced the EASYPAY solution across the Asia Pacific region.- Governed the team on the smooth transition of 12 R&S operations from the Madrid hub to the Africa region.- Designed a new vacation leave system for the team to manage work without any obstruction operations. Show less DescriptionI was promoted from the executive level to a managerial role which was aimed at spearheading the overall operations of the India branch. The core focus of my role was to lead the accountabilities of governing branch operations and streamlining key customer account management efforts. Setting up of new Iata branch office, gathering quotes from various vendors and share them with head office, focusing on rationalizing project plan, budget, materials, while maintaining compliance with IATA global standards. My contribution in this role has been significant and have delivered executive-level assistance to higher HO/RO in managing campaigns pertaining to launching new IATA products and services. DELIVERED RESULTS- Played an integral part in the new IATA branch office set-up in the Mumbai project.- Assisted the Singapore hub with negotiation, system setup, and testing for the launch of the IATA Easy Pay program in India.- Managed internal/external stakeholders – airlines, agents, tax consultants, and lawyers.- Assisted Singapore RO with the migration of the billing system to a new platform for BSP India.- Empowered finance team to deal with tax matters, audits, and compliance.- Analyzed financial performance of organization about long-term operational goals, budgets, and forecasts.- Functioned as a representative of the IATA while attending local governance meetings. Show less DescriptionI handled responsibilities of remittance and settlement operations for BSP India managing the local data processing centre team. Additionally had to also collate and share the account reconciliations of various hinge accounts as well as monthly reports with the regional office in Singapore. With a customer-focused mindset, have delivered exceptional, top-notch customer service to airlines and travel agents while addressing billing, remittance and settlement queries, complaint analysis, and other service-related requests.DELIVERED RESULTS- On time accurate BSP India settlements.- Overseen compliance matters with local regulatory authorities for a period of six months.- Managed BSP India R&S activities from the Singapore during its migration to SIN Hub.- Actively contributed to driving process automation and improvement in local R&S processing tool. Show less

  • Manager – Remittance and Settlement

    Jun 2018 - May 2021

  • Manger – India Branch

    Mar 2014 - May 2018

  • Assistant Manager – Remittance and Settlement – India

    Dec 2007 - Feb 2014
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  Freelance

  Nov 2021 - now

  Freelancer

  As a freelancer, I manage and deliver projects for airlines and travel agents. With subject matter expertise in the aviation field, I offer guidance and assistance to companies with finance, administration, and HR-related activities. From primary details to biggest decision making, I determine financial objectives, design/implement systems, and formulate policies/procedures to facilitate internal process controls. DELIVERED RESULTSMaximized profitability, addressed key strategic issues, and explored ways for business expansion by contributing to formulating effective business plans. Show less