Daniel Kivusyu

Experience

• 

  K-Rep Bank Limited

  May 2005 - Jan 2006

  Management Trainee

  •Participated in outreach & promotion of bank products during meetings convened by Government agencies & marketing initiatives arranged by the bank.•Trained & conducted the entire gamut of branch operations spanning Clearing, Cash, bill discounting, deposit accounts, Retail Trade Finance, Cash Management and Liability Products.•Executing customer centric banking operations & ensuring customer satisfaction by achieving delivery & service quality norms.•Establishing personal relationship & assisted in business development efforts, resolving client queries/complaints as well as providing guidance on the various products and services provided by the banks. Show less

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  Chase Bank Kenya Ltd

  Feb 2006 - Oct 2008

  Business Support Officer

  • Daily preparation and submission for financial & liquidity reports to Central bank as a legal requirement.• Reconciliation of bank internal & nostro accounts & advising on financial obligations due or owed at the end of day.•Daily branch settlement and ensured all general ledger statements were accurate. •Contributed in bank system change- over from MICRO-BANKER to BANKERS REALM by facilitating redesign of accounting formats compatible with new system & user end training.•Effectively supporting branch audits by internal, external, statutory auditors. Show less

• 

  Absa Bank Kenya

  Nov 2008 - Dec 2020

  Responsible for setting up & operational management of Bancassurance Operations team to support the bank’s Bancassurance businessI have successfully spearheaded the realignment of Bancassurance operations by setting up of a new team, drafting and review of procedures manuals and agreed on the requisite changes to align to the new operations model, agreed on data collection, collation and the required MIs, reviewed the service level agreements with underwriters and alignment with our internal procedure manuals , undertook training, coaching of direct reports -The realignment efforts have resulted in unanticipated income from premiums collections of Kes 19M YTD 2017 from various product lines Show less •Middle level Management position for operational excellence & customer service by ensuring processes and policies are adhered to, internal controls mechanisms are in place at all times & turnaround times for card & loan applications are adhered to.•Successfully provided project analysis, due diligence and requirements gathering for bank projects, from initiation, user acceptance testing to deployment in production environment. •Effectively perform risk analysis for current & potential clients to assess credit worthiness, analyzing financial statements and cash flow of customers using financial models CAMPARI & SWOT for retail customers with observing turnaround time & relevant S L A.•Lead all aspects of operations of eight people which include training, coaching, directing, evaluating and conducting annual performance evaluations for my team members.•Oversaw the reconciliation of internal accounts in both systems before & after migration to new system to ensure data integrity in for our departmental internal accounts escalating any issues & anomalies.•Devised and implemented a training programme and user end manuals to train staff when transitioning to a new banking system.•Performed risk & control assessment tests to identify compliance, highlight key risk areas as per Barclays Bank Group Policies.•Involvement with the Internal Audit team in identifying the risks in the processes, evaluating controls and actions to mitigate the risks and ensure full compliance with the Barclays Bank lending policy.•Participate in community events to position the bank as a leader within the territory. Show less

  • Team Manager Bancassurance Operations team

    Feb 2017 - Dec 2020

  • Team Lead

    Nov 2008 - Feb 2017
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  WorthyCreditCapitals Limited

  Sept 2022 - now

  Business Development Manager