Cline Robertson

Experience

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  CenturyLink

  Nov 2005 - Jan 2017

  Global Account Manager

  - Developed client strategies to achieve revenue growth and client retention.- Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. - Maintained, nurtured, and expanded services offered to clients within assigned territory.- Managed sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas.

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  COR Communications

  Jun 2017 - Apr 2018

  Consultant/Master-Agent

  - Recommended tailored solutions to common account problems. - Conducted market research and resolved technical concerns.- Provided consultative coaching on industry best practices to help my clients get the best solution at the best price. - Leveraged a competitive marketplace and found savings of 20-40% on technology-spend for my clients.

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  Sharp Business Solutions

  Apr 2018 - Oct 2019

  Major Network Services - Accounts Manager

  - Responsible for existing and potential customers, ensuring that needs were identified early in the decision-making process.- Built profitable sales in assigned territory through additional sales with current customers and mined new business.- Collaborated with sales teams to understand customer requirements and provide sales support - Conferred with customers and sales team to assess equipment needs and to determine system requirements.

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  M3COM

  Oct 2019 - Apr 2020

  Regional Sales Director

  - Built a portfolio of Fortune 1000 companies with national, multi-location footprint. - Converted customers from legacy systems and assisted in identifying hybrid cloud solutions (i.e., Ethernet, Waves, IP transport, Dark Fiber, Cloud services/connectivity, and colocation).- Secured and managed $30,000+ multi-year agreements within first quarter. - Handled all reports on a Customer Relationship Management (CRM) system (Salesforce).

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  COLBY COE CONSTRUCTION

  Jun 2020 - Feb 2022

  Regional Sales Director

  • I identified and proposed extended services, projects, and product offerings. I also managed the opportunity queue on a daily and weekly basis to ensure compliance with the company's business development projection standards. This included keeping track of opportunity status, project close dates, revenue approximation, and other related factors. •Leveraged available resources to address service requests, manage client relationships, handle billing concerns, and ensure that customer account data and documentation are up to date in appropriate systems.•Collaborated directly with the partners, public sector, and private sector on service delivery and solution design. I scheduled scouted calls and followed up to ensure the timely delivery of purchase agreements to customers.•Acting as the liaison to the owner and primary point of contact with overall responsibility of all partnerships between Colby Coe, vendors, and clients to ensure customer satisfaction surveys were sent, completed, and measured. Show less

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  Mindlance Contractor- Exelon Account

  Feb 2022 - now

  Sr. Account Manager

  -Responsible for Serving Prince Goerges County, Mongomery County, Anne Arundel County, Annapolis, and Southern Baltimore County Grid.-Provided project management for specialty lighting projects, all while working diligently in AS8, GIS, CC&B, Saratoga, Power BI, and Nitro pro-10.-Demonstrate knowledge of applicable Federal, State, local, and Exelon Utilities environmental, construction, and safety standards and work practices. Skills/Abilities.-Negotiates contracts, issues orders, quotes, and collects charges. Authorizes field changes of construction details.-Generates and responds to customer inquiries regarding the sale or lease of street, private area, or specialty outdoor lighting systems and maintenance services. Responds to customer inquiries and expedite jobs to ensure service dates are met. Show less