
Eva De Jong
Customer Service Representative

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About me
Leading Uber's Delivery as a Service in EMEA
Education

CEMS - The Global Alliance in Management Education
2012 - 2014Master of Science (M.Sc.)
Fundação Getulio Vargas / FGV
2013 - 2013Master of Science (M.Sc.)
Université du Québec à Montréal
2010 - 2010Bachelor of Science (B.Sc.), International Business
Rotterdam School of Management, Erasmus University
2012 - 2014Master of Science (M.Sc.)
Universiteit Maastricht / Maastricht University
2008 - 2011Bachelor of Science (B.Sc.)
Experience

Mercedes-Benz Customer Assistance Center Maastricht NV
Aug 2008 - Jul 2010Customer Service Representative
Hypercube inc.
Jun 2011 - Sept 2011Marketing Coordinator
Wunderman
Dec 2011 - May 2012Trainee Strategic Planning
Maksen
Feb 2013 - May 2013Student consultant - CEMS Business Project
Bayer Business Consulting
Jul 2013 - Sept 2013Intern Business Consulting
KPMG
May 2014 - Sept 2017Within Deal Advisory, I was part of developing the Separation & Integration team which focuses on the preparation and implementation of carve-outs and the integration of businesses or business units. I managed carve-out assessments for multiple, international clients.Selected projects included: - Prepared carve-out financials and analyzed operational implications for the carve-out of Athlon from DLL (Rabobank). Designed standalone organization and assessed cost adjustments driven by organizational changes and (dis)-synergies. After signing with Daimler, assisted in project management and the preparation of service delivery models, transitional service agreements and Day 1 action plans.- Ran project management office for the acquisition of Vanderlande by Toyota. Coordinated workstream reporting and prepared final presentation to Toyota board for key purchasing considerations identified across workstreams.- Managed standalone assessment of a business unit of a global healthcare company. Identified key separation considerations and their financial impact across multiple workstreams through incremental standalone cost analysis. Supported management in designing the standalone operating model. Show less
Associate | Deal Advisory - Separation & Integration
Sept 2015 - Sept 2017Consultant | Operations Strategy Group
May 2014 - Sept 2015

Uber
Oct 2017 - now- Facilitated 2018 strategy development with leadership team. Drove rigorous semi-annual planning sessions to develop and manage portfolio of projects across the region. Built program tracking processes to ensure the team delivered on its 2018 priorities.- Acted as Chief of Staff to and deputized for Head of EMEA Eats Community Operations during leadership transition period. Represented EMEA at global strategic forum (with other mega-region leaders) to identify and tackle shared operational issues and aligned strategic priorities across regions to achieve 2018 goals. Show less
EMEA Uber Direct Lead
Nov 2020 - nowStrategic Initiatives Senior Manager | Uber Eats EMEA
Jan 2019 - Oct 2020Strategy & Planning Manager | Uber Eats EMEA
Oct 2017 - Dec 2018
Licenses & Certifications

Strategy & Leadership
Harvard Business School Executive EducationJan 2018
Volunteer Experience
Board member
Issued by CEMS Global Alliance in Management Education Alumni Association on Sept 2016
Associated with Eva De Jong
Languages
- geGerman
- enEnglish
- duDutch
- frFrench
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