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Joseph LaFauci

Joseph LaFauci

Technical Support

Followers of Joseph LaFauci157 followers
location of Joseph LaFauciColumbus, Indiana, United States

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  • Timeline

  • About me

    Information Technology Outsourcing and Client Support

  • Education

    • Indiana University

      -
      BA Computer Science

    • Pratt Institute

      -
      Engineering and Computer Science

      I began my undergraduate work in Electrical Engineering, and switched to Computer Science after my first year.

  • Experience

    • Cummins, INC.

      Nov 1974 - Oct 1989
      Technical Support

    • Electronic Data Systems (EDS)

      Nov 1989 - Jul 1997
      Systems Engineer

      I participated in a number of workload migrations; moving clients from their own data centers to our processing center. I provided software support: product installation, customization and maintenance. I also provided client consulting support.

    • Lockheed Martin

      Aug 1997 - Sept 2003
      Sr. Systems Programmer

    • Affiliated Computer Services (ACS)

      Oct 2003 - Jan 2010
      Sr. Systems Programmer

    • Xerox Information Technology Outsourcing

      Feb 2010 - Jun 2015
      Infrastructure Management, Principal Analyst

    • Atos ITO North America

      Jul 2015 - Nov 2023
      Technical Expert

      Information Technology Outsourcing

    • Atos North America

      Nov 2023 - now
      Assistive Technology Lead - Customer Engineer

      I will be providing specialized Assistive Technology customer support for clients and employees. In addition, I will be writing and updating knowledge articles and support documents.

  • Licenses & Certifications

    • JAWS Certification

      Freedom Scientific
      View certificate certificate

    • IAAP Certified Professionals in Accessibility Core Competencies (CPACC)

      IAAP - International Association of Accessibility Professionals
      Nov 2024
      View certificate certificate

  • Honors & Awards

    • Awarded to Joseph LaFauci
      SILVER ACCOLADE Award Atos North American Operations Nov 2018 In honor of the successful migration of Cummins to the Mainframe HUB. For recognition by your company, Atos, your peers, and management team for going above and beyond in your achievements with team spirit and commitment to execute for Atos. You are hereby awarded a Silver Accolade

  • Volunteer Experience

    • Current member, Past president and Lt. Governor

      Issued by Optimist International
      Optimist InternationalAssociated with Joseph LaFauci

    • Program Presenter

      Issued by Foundation For Youth (scouting)
      Foundation For Youth (scouting)Associated with Joseph LaFauci