
Miranda Potter
Production Manager

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About me
Driven Optical Manager | Enhancing Vision Care with Expertise in Operations, Customer Service, & Team Leadership
Education

Madison Area Technical College
2012 - 2013Certified Paraoptometric Technician Optometric Technician/AssistantParaoptometric Technician Program

Community College of Vermont
2004 - 2006Business Administration and Management, GeneralBusiness Administration
Experience

Smokin' Bones Smokehouse
Apr 2000 - Apr 2008Production Manager-Oversee daily operations, striving to reduce expenses and increase productivity.-Ensure all employees follow industry standard health and safety guidelines-Set ambitious production goals and communicate them to key personellProvide motivation, support and guidance to all employees-Communicate any problems or obstacles to the owner as directed-Establish workflow policies that enhance speed and efficiency without compromising product safety or integrity-Create schedules for employees to ensure optimum staffing levels Show less

White River Family Eyecare
Jun 2008 - Jun 2022Certified Paraptometric Assistant & ABOC OpticianCertified Paraoptometric Assistant and an ABOC Licensed Optician at both White River Family and Hanover Eyecare. Responsibilities include but are not limited to:-Marketing and promoting optical practice to maximize sales and build patient loyalty-Maintaining and executing constant high expectation work atmosphere to provide outstanding, professional customer service-Meeting with industry reps to ensure up to date products and market knowledge, maintaining optical inventory-Training and educating staff to meet company guidelines, policies, and goals-Administrative operations-Inspecting the quality of any outgoing merchandise-Guiding patients with the proper ophthalmic frame and lens selection to fulfill their needs and wants to consistently increase the sales of the office-Adjusting, dispensing and repairing glasses-Entering patient information and sales reports on Compulink, ensuring accurate records-Filing patient insurance claims-Training patients for; Soft Contact Lens, RGP and Scleral insertion & removal and educatating the importance of Safe Handling & Disinfecting procedires-Website & Social Media designing and updating Show less

Hanover Eyecare
May 2022 - Jun 2022Assistant Optical Manager
North Country Eye Care
Jun 2022 - nowOptical Manager
Licenses & Certifications

Registered Optician
Jun 2011
ABOC
American Board of OpticianryApr 2017
Certified Paraoptometric
American Optometric AssociationAug 2009
Certified Paraoptometric Assistant
American Optometric AssociationAug 2011
Volunteer Experience
Volunteer
Issued by Special Olympics Opening Eyes on Jun 2011
Associated with Miranda PotterBasketball Coach
Issued by Sharon Recreation Department on Nov 2011
Associated with Miranda PotterPresident
Issued by Sharon Recreation Department on Apr 2015
Associated with Miranda PotterTreasurer
Issued by Sharon Horseshoe League on Aug 2014
Associated with Miranda PotterCommissioner
Issued by American Optometric Association on Aug 2016
Associated with Miranda PotterPresident
Issued by New Hampshire Paraoptometric Association on Oct 2014
Associated with Miranda Potter
Languages
- spSpanish
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