Pritam Bhogale

Experience

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  Citibank

  Jan 2004 - Jan 2004

  Processing Officer
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  A.P. Moller - Maersk

  Dec 2004 - Dec 2008

  Assistant Manager, Shipping Documentation & Operations

  Summary: • Led a strong team of 69 members in documentation department for more than 3 years and primarily responsible for export documentation activities for South-East Asian countries including Malaysia, Singapore and Thailand.• Headed Global Operations team with 120 members involved in planning, routing, controlling and tracking of shipping containers carrying customer cargo, on-board vessels and inland logistics movements.Responsibilities: • Single point of contact for any data quality or process related changes / improvements to internal and external stakeholders.• Develop and maintain various key performance indicators and reports specific to the assigned scope of activity.• Create, coordinate and disseminate improvement ideas, action plans and push pull activities with the various other departments involved.• Provide guidance and liaison with other departments in order to resolve service-related issues.• Ensure internal processes are being continuously analyzed, to identify possibilities for improvement and ensure full implementation. Major Accomplishments: • Experienced in managing and facilitating big cross-functional teams and maintaining high standards of delivery timeliness and accuracy to achieve set Key Performance Indicators (KPI).• Maintained customer satisfaction rating over 95% over three years and Employee engagement survey at 85% for 2 consecutive years.• Actively engaged with area offices and central stakeholders in the strategic and operational planning for process improvements.• Identified and proposed changes that will support standardization and improve quality, timeliness and productivity, further also resulting in headcount savings. • Provided effective leadership to the team to ensure that team members are motivated and developing their skills and experience. Appraise team members according to their yearly performance and allot grades accordingly. Show less

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  IBM Global Business Services

  Jan 2009 - Jun 2018

  Project Lead, Consultant, Trainer, Subject Matter Expert – Travel & Transportation

  • As an Industry SME and Consultant in Travel and Transportation sector, I've facilitated deployment and process alignment for customers in 27 countries across the globe including deployment support and change management. • Led and managed enterprise wide training design and rollout of new tools and modules in maritime shipping domain; designed, developed and delivered 3000+ hours of classroom and online training for users from different geographies and positions. • Three-time recipient of Manager’s Choice Award. • Collaborated with instructional designers and content development leads to ensure new and engaging learning courses and materials are developed, ingested and publicized in a timely manner. Show less

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  CMA CGM

  Jul 2018 - Oct 2021

  Manager - IT projects & Service excellence

  • As a Project Manager, I manage entire life cycle of every project to be within budget, scope and schedule, from gap analysis, functional specifications design, development and SIT/UAT support, installation, commission, user-training, and deployment. Project size range from US $100K up to US $ 1 million. • Managed project communications including status reports to stakeholders, business units, vendors, project team and metrics / assumptions on budget, time and risk.• Successfully collaborated with cross-functional and cross-BU teams in planning and implementation of the various project activities and tasks in South-East Asia (SEA) region.• Leveraged a critical role of stakeholder management and application coordinator in organizations ambitious project sailing to cloud for 21 on-premise applications.• As a change manager and learning facilitator; led different campaigns for sustainable adoption of SharePoint and Microsoft Office 365. Rolled-out Microsoft Office Tools like O365, MS Teams, One Drive, Yammer, for more than 700+ employees in Asia-Pacific region. Show less

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  IBM

  Oct 2021 - now

  - Responsible to work closely with the client, oversee all aspects of projects. - Set deadlines, assign responsibilities and monitor and summarize progress of project. Responsible for managing Product Development & Support team- Responsible for P&L of multiple accounts- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques- Manage the relationship with the client and all stakeholders- Track project performance, specifically to analyze the successful completion of short and long-term goals. Show less

  • Delivery Project Executive

    Mar 2024 - now

  • Business Development Executive

    May 2023 - now

  • Business Project Manager

    Oct 2021 - Jun 2024