Deep Enrich
Nathan Harvey
Level 1 Help Desk Rep -> Level 2 Specialist -> Level 3 Analyst
1000 followers
Dallas-Fort Worth y alrededores
Connect with Nathan Harvey to Send Message
Connect
Connect with Nathan Harvey to Send Message
ConnectTimeline
About me
Product Manager at Elevate
Education
Ventura College
1994 - 1997AS Automotive TechnologyActivities and Societies: Automotive Olympics
Experience
Kinko's Inc
Dec 1998 - May 2002Level 1 Help Desk Rep -> Level 2 Specialist -> Level 3 Analyst
Kinko's Inc.
May 2002 - Mar 2004Sr. Integration Engineer
Oct 2002 - Mar 2004Tech Support Supervisor
May 2002 - Oct 2002
FedEx Office
Mar 2004 - Apr 2008Service Desk ManagerFedEx Services
Apr 2008 - Apr 2010Manager, IT Quality Assurance
DFW HDI
Apr 2008 - May 2012Vice President/Board Member (non-Profit Volunteer)
Genuine Parts Company
May 2010 - Jun 2014NAPA Store Support Center Manager
TMX Finance
Jun 2014 - Nov 2015Director of I.T. Service DeskLehigh Hanson
Dec 2015 - Nov 2016IT Manager - Service Desk
Elevate
Nov 2016 - nowProduct Manager
Oct 2023 - nowOperations Performance Manager
Mar 2018 - Oct 2023Manager, Contact Center Vendor Operations
Nov 2016 - Mar 2018
The Rolando Jimenez Memorial Foundation
May 2021 - nowBoard Member and President (non-Profit Volunteer)
Licenses & Certifications
Open Water Diver
NASE WorldwideJan 2018ITIL v3 Foundations Certification
ExinMar 2010ITIL v2 Foundations Certification
Nov 2006HDI Help Desk Manager Certification
Jan 2005
Operator of Uninspected Passenger Vessels
U.S. Coast GuardSept 2022
ITIL Intermediate: Operational Support and Analysis (OSA)
PEOPLECERTOct 2011ITIL Intermediate: Planning, Protection and Optimization (PPO)
PEOPLECERTSept 2016
Honors & Awards
- Awarded to Nathan HarveyElevate SMART Award - "Think Big" - Q1 - abr 2018
- Awarded to Nathan HarveyElevate Customer Impact Award Winner for Q3 - oct 2017
- Awarded to Nathan HarveyFedEx Information Technology Hall of Fame - sept 2008
- Awarded to Nathan HarveyFedEx Information Technology Hall of Fame - jun 2006
- Awarded to Nathan HarveyFedEx Kinko's Distinguished Achievement Award - jun 2006
- Awarded to Nathan HarveyFedEx Kinko's Technology Rock Solid Award - mar 2006
- Awarded to Nathan HarveyFedEx Five Star Award - 2006
Volunteer Experience
Buddy
Issued by The Miracle League on May 2016Associated with Nathan HarveyBoard Member
Issued by The Rolando Jimenez Memorial Foundation on May 2021Associated with Nathan Harvey
Recommendations
Caitlin keller, mba
Product Manager in Product Management OperationsBloomington, Indiana, United States
Graeme dunn
Specialist Financial Adviser at Aged Care Financial ServicesGreater Melbourne Area
Hamza wesleti
Experienced IT Manager | Driving Digital Transformation, Cybersecurity Initiatives | Proven Leadersh...ولاية منوبة تونس
Alixandra simpkin marla
Branch Manager at Jigsaw Move LimitedSelby, England, United Kingdom
Achanya raj
Clinical Application SpecialistKozhikode, Kerala, India.webp)
Liz byron (loya)
K-8 Visual Art, Special Education, ESL Teacher, Author, Consultant, Harvard Graduate School Teaching...Cambridge, Massachusetts, United States
Carli rijvers
Pedagogisch gezinsbegeleidster bij Stichting PSWNetherlands
Vinayak yadav
Sr. Executive - Sales Medium Segment at Ion Exchange India LtdMumbai, Maharashtra, India
Marco macrillò
Technical Engineer presso Mitsubishi Electric Europe B.V.Rome, Latium, Italy
Jihène brini
Project Manager| Presales | Cloud AWS, Azure, GCP| Google Data| Charging & Policy engineerAntony, Île-de-France, France
Niranjan reddy
Business analyst at GenpactKadiri, Andhra Pradesh, India
Collin c.
Product Manager at MUFG AmericasLos Angeles, California, United States
Dinesh perera
General Manager | Solar Panel Installation 🏡 | Transforming Homes & businesses with Sustainable and...Smyrna, Georgia, United States
Kirtika gupta
Service Delivery Manager at Accenture| Azure Certified | Green Belt | Six SigmaWest Delhi, Delhi, India
Stephen smith
Infrastructure SpecialistThe Bahamas
Jorawar singh
Student at Sri Guru Tegh Bahadur Institute of Management and Information TechnologyDelhi, India
B.lokeswar patro
Bachelor of Technology - BTechBhubaneswar, Odisha, India
Kamuran sahin
ISTQB® Certified Software Development Engineer In Test/Quality AssuranceAnvers, Flaman Bölgesi, Belçika
Arja das
CS Student @ University of Melbourne | Melbourne International Undergraduate Scholarship recipientMelbourne, Victoria, Australia
Ivanna ortiz
Community Manager at Opción YOParaguay
...