Sagar Gurung

Experience

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  Teleperformance

  Nov 2021 - Nov 2023

  Customer Service Associate

  -Promote the RBL Bank's products and services to existing customers.-The duties encompass distributing the sales loan for the Bank, presenting a concise personal loan proposal, and addressing any inquiries regarding the product.- Ensure the master tracker on Excel is kept current after sales have been completed to notify management and provide reports.- Effectively utilized a CRM platform to document and record customer interactions, ensuring the maintenance of precise and accurate records. - Skillfully managed a high volume of calls, consistently achieving performance goals. Show less

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  TriSun Commercial Brokerage LLC

  Jul 2024 - now

  Business Development Executive

  • Promote the Emirates Islamic Bank products and services to existing and new customers.• Developed and implemented strategies to attract new clients, resulting in a 20% increase in client base.• Educated clients on financial products and market trends, enhancing their understanding and investment opportunities.• Achieved monthly targets consistently by effectively understanding and meeting clients' banking needs.