Tamer Nagib

Experience

• 

  Egybrit

  Sept 1999 - now

  Service & Installation Manager Industrial Doors Division

  Manage projects in excess of 50 million EGP, from concepts through to successful installations and warranty management, contract and project administration, planning and scheduling construction crews and after-sales service after projects handing over.- Manage the administrative process of contracts for major clients, including P&G, Nestle Egypt, Servier pharmaceutical co. Egypt, Pfizer, Juhayna ….. -Collaborate with Sales, Marketing, Main and subcontractors in formulating project strategies and delivering customized systems/solutions to meet clients' requirements-Minimize warranty repairs through project evaluation and working collaboratively with contractors-Develop, maintain and foster effective relationships with clients, providing updates on projects and resolving any issues/concerns promptly to ensure their satisfaction-Create budgets for quotations that belong to both the installation and after-sale service.-Reduced warranty claims/repairs by 27% through detailed quality control inspection of projects upon completion and analysis of failure reports-Contributed to company overall success and revenue growth in the Egyptian market – from EGP 8 million in 1999 to EGP 65 million in 2020 Show less