Che Tna

Che Tna

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location of Che TnaDelhi, India

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  • Timeline

  • About me

    Expert M365 | Exchange | Azure at Infosys

  • Education

    • Bharati Vidyapeeth's College of Engineering, New Delhi

      2010 - 2014
      Bachelor of Technology (BTech) Instrumentation and Control
  • Experience

    • IBM

      Oct 2014 - Jan 2018

      High level application support.Monitor production environment for application generated alerts.Deployment, OS/DB upgrade checkouts including administrative tasks (forms, etc).Implement Incident Management Process to resolve incidents.Monitoring & checking the incidents for accuracy & correctness.Perform routine reports & escalate any anomaly detected.Taking knowledge transfer for new applications, documentation & cross training the team on the sameTo have regular calls with different/next level teams for new activities/updates, documentation & sharing with the team Show less

      • Sr Technical Support Representative

        Jun 2016 - Jan 2018
      • Technical Support Representative

        Oct 2014 - May 2016
    • Skill-Up Technologies

      Feb 2018 - Sept 2018
      Subject Matter Expert
    • Tata Consultancy Services

      Sept 2018 - Mar 2022
      • Lead - ITIM

        Feb 2019 - Mar 2022
      • Specialist Microsoft O365 || Quality Analyst

        Sept 2018 - Mar 2022
    • Infosys

      Apr 2022 - now
      Technology Lead
  • Licenses & Certifications

    • Digital : MFDM™ AI Aware Certification

      Tata Consultancy Services
      Aug 2020
      View certificate certificate
    • TCS On spot Award

      Tata Consultancy Services
      Dec 2019
    • Agile Way of Working

      Tata Consultancy Services
      Jul 2019
      View certificate certificate
    • IBM Agile Explorer

      Acclaim
      Sept 2017
      View certificate certificate
    • Microsoft Certified Azure Fundamentals

      Microsoft
      Jun 2021
      View certificate certificate
    • Infra & Data Security : Office 365 Admin - IT IS - Intermediate

      Tata Consultancy Services
      Oct 2020
      View certificate certificate
    • Copilot for Microsoft 365 Technical Champion

      Microsoft
      Jul 2024
      View certificate certificate
    • Office 365 - Exchange Online - Beginner to Professional 2019

      Udemy
      Feb 2021
      View certificate certificate
    • Process : ITIL Foundation Certification

      Tata Consultancy Services
      Apr 2020
      View certificate certificate
    • Microsoft certified : Power Platform Fundamentals

      Microsoft
      Jun 2022
      View certificate certificate