Omar Lima

Customer 1st Award 2014 Rogers Communications Partnership Dec 2014 Omar Lima is extremely professional, dedicated and pleasant to work with. His attention to detail is outstanding, which is one of the most important factors in RFP responses. Omar makes sure that every ounce of each RFP response is properly completed by all involved, and today his team has an amazing track record. He has integral in bringing in new business, for a grand total of $215,000 MRR, with an average contract term of 5 years, which bring the total contract value to over $13 million… Show more Omar Lima is extremely professional, dedicated and pleasant to work with. His attention to detail is outstanding, which is one of the most important factors in RFP responses. Omar makes sure that every ounce of each RFP response is properly completed by all involved, and today his team has an amazing track record. He has integral in bringing in new business, for a grand total of $215,000 MRR, with an average contract term of 5 years, which bring the total contract value to over $13 million. Omar works with a large group of people, but he always makes time to respond to any question or concern the same day, and always with his incredibly calm demeanor. With Omar driving the RFP response train, Rogers can be sure to continue an incredible winning journey!!! Show less

Nominated for Customer 1st Recognition Award Collegues and Manager Sep 2014 You have been nominated for a Customer 1st recognition award. This award recognizes the individuals and teams whose talents, effort and commitment to "putting the customer first" are strengthening the customer experience.Why are you being recognized? The person who nominated you said the following: I have worked with Omar Lima on several RFP projects in the past 10 months and have always found him to be extremely professional, dedicated and pleasant to work with. Very often we have to… Show more You have been nominated for a Customer 1st recognition award. This award recognizes the individuals and teams whose talents, effort and commitment to "putting the customer first" are strengthening the customer experience.Why are you being recognized? The person who nominated you said the following: I have worked with Omar Lima on several RFP projects in the past 10 months and have always found him to be extremely professional, dedicated and pleasant to work with. Very often we have to spend days on an RFP project and Omar never disappoints. His attention to detail is outstanding which is one of the most important factors in RFP responses. Omar makes sure that every ounce of each RFP response is properly completed by all involved and to date we have an amazing track record. Since we started working together, we have won several proposals for a grand total of $215,000 MRR with an average contract term of 5 years which brings the total contract value to over 13 million. I am only one of many people that Omar works with on RFP responses and yet he always makes time to respond to any questions or concerns the same day. With Omar driving the RFP response train, we can be sure to continue our incredible winning journey!!!Your direct manager supported the nomination and provided the following comments: Omar has worked closely with the public sector account team to provide quality responses to our customers. His attention to detail, calm demeanor and willingness to go above and beyond, makes him an important cog in the team This has been proven through numerous awards of new business. He thoroughly deserves this award and recognition.This nomination will be considered by the Rogers Corporate Recognition Program selection committees. If the nomination is successful, you will be chosen as a Customer 1st Award winner, and become eligible for an Employee of the Year or CEO Award. Show less

Above and Beyond Award Q3 2013 Rogers Business Solutions Nov 2013 Omar assistance over the last 4 months with several pressing RFP’s and in particular his assistance with short response. Omar was instrumental in providing quick guidance and recommendations to assist the OPS Sales team in winning new business in the highly competitive public sector RFP process. Omar was the key person to orchestrate/push the team to turn around the information as quickly as possible to ensure we submit the bids on time. Result: RBS was awarded the business with some customers.