Monideepa M.

Experience

• 

  ITC Hotels

  Mar 2017 - Oct 2017

  Guest Service Associate

  1. Performed check-in and check-out procedures for guests.2. Managed front desk operations, including travel arrangements, billing, and room reservations.3. Assisted international guests with inquiries.4. Provided training to interns.

• 

  Alippo

  Oct 2020 - Jun 2023

  1. Manage and train team members and interns.2. Moderate instructor demos and mock sessions.3. Resolve queries from community groups through chats and calls.4. Conduct live sessions through Zoom.5. Create videos and design Canva posters for social media. 1. Hosted live sessions through Zoom.2. Managed community groups and addressed queries through chat and call.3. Proofread PDF documents.4. Generated Zoom and certificate links.

  • Anchor

    Jan 2021 - Jun 2023

  • Moderator

    Oct 2020 - Jan 2021