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Shantanu Singh

Shantanu Singh

Supervisor Butler services

Followers of Shantanu Singh1000 followers
location of Shantanu SinghBengaluru, Karnataka, India

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  • Timeline

  • About me

    Customer Care I Operations I Financial Services I CX Insights I Contact Centre

  • Education

    • Institute of Hotel Management, Aurangabad

      2001 - 2004
      Bachelors in Hospitality Management Hospitality Administration/Management

    • Institute of Management Technology, Ghaziabad

      2010 - 2012
      Post Graduate Diploma in Management International Business

  • Experience

    • Taj Hotels

      Jan 2004 - Jan 2005
      Supervisor Butler services

    • American Express

      Jul 2005 - Oct 2021

      • Director Of Operations

        Feb 2018 - Oct 2021

      • Senior Service Delivery Leader

        Jul 2012 - Jan 2018

      • Team Leader-Operations

        Aug 2008 - Jul 2012

      • Credit Specialist

        Jul 2005 - Aug 2008

    • Swiggy

      Oct 2021 - Nov 2023
      Director- Customer Care and Delight

  • Licenses & Certifications

    • American Express & Harvard Certificate in Leadership Excellence

      Harvard Business Publishing
      Dec 2017

    • American Express & Harvard Certificate in Leadership Excellence

      Harvard Business Publishing
      Sept 2019