C. Kelly White, PMP

Experience

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  The Rockefeller University

  Aug 1997 - Feb 1999

  Copy Editor

  Electronically copy edited manuscripts and maintained production schedules for Journal of Cell Biology. Coordinated changes to article proofs with physician authors and external vendor.

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  Elsevier

  Feb 1999 - Apr 2000

  Production Editor

  Primary liaison between 2 medical societies and external vendors to maintain publication schedules for Journal of the American College of Surgeons and Journal of Cataract and Refractive Surgery. Managed copy flow to freelance copy editors, proofreaders, and indexers. Coordinated with society editors, physician authors, internal teams and vendors to resolve issues.

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  Nature Portfolio

  May 2000 - Aug 2004

  Directed operations, managed projects and developed talent for team of 7 Web Producers responsible for website upgrades and content uploads for 18 online biomedical journals/web portals in the Nature family of products. Designed and implemented automated production workflows, including XML-first and fast-track ahead of print. Select Accomplishments- As Project Manager, created a new revenue stream from existing product and delivered an online journals archive using offshore XML/PDF conversion and QA resources- As Technical Lead, managed launch and roll out of 7 redesigned journal web sites over 5 months and coordinated timing and resources across US and UK-based technical staff- As Project Manager, reported to CTO to build and launch company’s first global intranet Show less

  • Web Production Manager

    Apr 2001 - Aug 2004

  • Web Production Coordinator

    May 2000 - Apr 2001
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  SmartPros Ltd.

  Aug 2004 - Jun 2006

  Project Manager

  Delivered custom, interactive e-learning programs for pharmaceutical, legal, medical, financial, consumer and engineering clients to fulfill continuing professional education and corporate ethics/compliance training requirements. Managed day-to-day communication with clients and cross-functional internal teams (Instructional Design, Creative Design, Film Studio, Video Development, Web Development, Learning Management System Development, QA, Marketing). Authored business requirements documents, developed project plans and provided resource estimates for development of full-screen, Flash video projects integrated with a learning management system and reporting mechanism.Select Accomplishments- Implemented set of formal project documentation templates Show less

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  WebMD

  Jun 2006 - Nov 2006

  Senior Project Manager, Client Services

  Directed Client Services operations, managed projects and developed talent for 5 Project Management staff responsible for cross-functional (Account Management, Editorial, Marketing, Creative, Analytics, Development, QA) execution and delivery of custom e-detailing physician communication programs for Top 20 pharmaceutical clients. Developed delivery processes for new program functionality.Select Accomplishments- Conducted Business Requirements Documentation training for Client Services staff to facilitate knowledge sharing on how internal teams interpret and use this information - Organized account and project management template library by PMI process area Show less

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  Epocrates

  May 2007 - May 2010

  Senior Manager, Business Operations

  Directed operations, managed projects and developed talent for 6 Business Operations staff responsible for launch of mobile messaging campaigns targeting physicians and other healthcare professionals. Defined business requirements, performed user acceptance testing, and collaborated with internal engineering teams to approve operational readiness of production tool enhancements to support new product releases and expand existing products to additional mobile platforms (iPhone/iPodTouch, BlackBerry, PocketPC).Select Accomplishments - As Project Manager, managed pilot to implement a comprehensive cross-functional Operational Readiness Checklist as part of project plans for new product development - Won Employee Spotlight Award in recognition of work as Product/Project Manager to develop and launch a production tool that replaced cross-functional manual processes with a robust, web-based production tracking and reporting solution Show less

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  Taproot Foundation

  Nov 2007 - Feb 2010

  Project Manager (Pro Bono)

  Managed virtual teams of cross-functional pro bono consultants (Marketing, Copywriting, Information Architecture, Web Design, Web Development) to deliver website redesigns within scope and on time for local non-profit organizations. Fostered project communication, created project plans, organized status meetings and coordinated with team and client to resolve issues.

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  San Mateo Medical Center

  Jun 2010 - Sept 2010

  Workflow Analyst Consultant (Pro Bono)

  Conducted workflow analysis and recommended ways to increase patient flow for a teleophthalmology service (diabetic retinopathy screening) at a public health center. Managed the discovery process, interviewed clinic leadership, physicians and staff at 4 clinic sites, performed data analysis, created workflow diagrams, identified workflow challenges, proposed solutions and presented findings to telemedicine program leaders.

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  Cayuga Medical Center at Ithaca

  Mar 2011 - Dec 2015

  Information Systems Consultant

  Perform system administration, Windows server and software upgrades, project management and training functions for document management system at a 204-bed regional hospital. Shepherd policies through publishing lifecycle, coordinate training and communication with internal departments, maintain documentation, troubleshoot system errors and generate reports.

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  Illume Projects

  Dec 2011 - now

  Principal Consultant

  Illume Projects helps nonprofit Executive Directors bring strategic plans to life. We are an independent, woman-owned consulting practice serving Central NY and the Southern Tier. We are a certified WBE company. We work with organizations on needs-based project implementation, workshops and consulting as well as long-term retainers for ongoing organizational development.We offer the following services:CONSULTING- Project planning- Project management- Process improvement- Succession planning- Action plan developmentWe also offer short-term coverage to nonprofits for project rescues and unexpected staff transitions:- Interim project manger- Interim executive directorSign up for our e-newsletter at: www.illumeprojects.com Show less

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  Partners in Performance Excellence

  Jan 2013 - Jan 2013

  Baldrige Examiner (Pro Bono)

  Partners in Performance Excellence (PiPEx) exists to help organizations become more effective, competitive and sustainable through the use of the proven Baldrige Principles for Performance Excellence. PiPEx offers assessments and feedback to catalyze improvement for organizations in New York, Massachusetts, Connecticut and Rhode Island. Learn more at: http://www.partnerspex.org/pipex/

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  Human Services Coalition of Tompkins County

  Jul 2013 - Apr 2017

  Trainer for Human Services Coalition of Tompkins County workshop series. Workshop topic: "Improving Agency Effectiveness: Developing a Culture of Improvement". Drawing on best practices from the national Baldrige Performance Excellence Program and experiential learning activities, this workshop will discuss what it means to be an effective organization, including a self-assessment to understand whether your organization is making progress. Trainer for Human Services Coalition workshop series. Workshop topic: "Stop Spinning Your Wheels: Work Process Improvement 101". This workshop is geared towards anyone that is considering how to begin to analyze and improve work processes. In addition to gaining a practical understanding of process mapping, you’ll also have a chance to review and analyze a process of concern from your organization.

  • Trainer

    Apr 2014 - Apr 2017

  • Trainer

    Jul 2013 - Sept 2014
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  Cornell University

  Nov 2013 - Nov 2013

  Conference Workshop Presenter

  Invited speaker for Finger Lakes Social Entrepreneurship Institute, sponsored by the Center for Transformative Action at Cornell University. Workshop topic "Moving from Idea to Action" presents strategic planning techniques to move ideas from the Business Model Generator canvas concept to a realistic project plan.

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  Ithaca College

  Dec 2015 - Dec 2015

  Invited Conference Speaker

  Invited speaker at BOLD Conference sponsored by Ithaca College’s Office of Student Engagement and Multicultural Affairs and the School of Business. Presentation on "Keys to Build Your Team and Supporters as an Entrepreneur". The BOLD Conference is designed specifically for undergraduate and graduate students who are interested in applying their leadership skills in professional settings.

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  Cornell University

  Oct 2016 - Jan 2017

  Invited speaker on the topic of "Independent Consulting". Presentation to graduate students in Cornell University's Master of Public Administration (MPA) capstone course on Consulting for Nonprofit and Government Organizations. Invited speaker on the topic of "Managing Project Risks". Presentation to graduate students in Cornell University's Master of Professional Studies (MPS) capstone project class in Information Science.

  • Guest Lecturer

    Oct 2016 - Jan 2017

  • Guest Lecturer

    Oct 2016 - Oct 2016
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  Cornell University

  Nov 2017 - Nov 2017

  Conference Workshop Presenter

  Invited speaker for Finger Lakes Social Entrepreneurship Institute, sponsored by the Center for Transformative Action at Cornell University. Workshop topic "Managing Change in Your Social Enterprise". Drawing on principles from project management, change management, and continuous improvement, this workshop highlights techniques to create and maintain efficient systems to help you become less reactive, more proactive, and amplify the impact of your social enterprise.

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  Ithaca College

  Oct 2018 - Oct 2018

  Invited Speaker

  Guest speaker for Ithaca College chapter of the National Association of Black Accountants. Presentation to undergraduates to share my career path and experience as an independent consultant.

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  Human Services Coalition of Tompkins County

  Jun 2019 - Jun 2019

  Consultant and Trainer

  Trainer for Human Services Coalition of Tompkins County workshop series. Workshop topic: "Getting Projects Done: The Accidental Project Manager". Change and growth seem to be the default refrain for organizations. Whether it is about the push to be innovative and unique, the constant pressure to grow programs, or creating the ability to fill service gaps in the community, it the reality of the day. Yet, it takes real planning to manage new projects and see them to success. But where do you start? Is your organization ready to take on this type of transformation? And who’s going to manage the changes? Show less