Emma Graham

Experience

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  Barlow Associates / BTI Barlow

  Jul 1998 - Jun 2001

  Corporate Travel Consultant

  Handled domestic travel requirments for corporate businesses inc TVNZ, Ericsson Communications & ZESPRI International

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  American Express Corporate Travel

  Jun 2001 - Jun 2002

  Corporate Travel Consultant

  Handled Domestic and Tran-Tasman travel requirments for businesses including Pacific Dunlop, Auckland Healthcare & Compaq

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  Yellow Pages

  Jun 2002 - Jun 2003

  Disputes Consultant

  Part of the initial 'Pilot Team' for this division within YP - responsible for handling dispute queries from customers who had an issue with their advertisment in the YP - ensured that dispute got acknowledged and resolved.

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  Hewlett-Packard

  Jun 2003 - Apr 2004

  Account Manager, Computerland

  Responsible for orders, back orders and general enquiries for Computerland on a national level.

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  TRI Consulting

  Apr 2004 - Dec 2006

  Recruitment Consultant

  Responsible for temp, contract & perm positions with a focus on call centre & customer service recruitment for clients inc Public Sector, Telecommunications, IT, Travel and Online Retail.

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  The Radio Network / NZME

  Apr 2007 - Jun 2008

  Advertising Services Co-ordinator

  Handled all reception requirements, PA to GM and GSM, sales administration for sales team, promotions assistant for all brands and overall 'Girl Friday' for the TRN Tauranga team.

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  The Radio Network / NZME

  Jul 2008 - Sept 2011

  Manager National Contact Centre

  Responsible for the initial set up, recruitment, training and on-going management of the National Contact Centre. This was an outbound contact centre that was responsible for contacting businesses throughout New Zealand on behalf of our 24 branches to establish radio advertising needs, requirements & notifications of sales presentations.Managed and lead a team of up to 15 staff members

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  Kelly Services

  Oct 2011 - Feb 2012

  Manager - Business Development (Contact Centre Specialist)

  Responsible for the development of business for the greater Auckland region with a specialist focus in the Contact Centre environment on both temp and perm basis. To build and grow new & existing accounts/relationships for Kelly Services.

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  Ruapehu Alpine Lifts (RAL Ltd)

  May 2012 - Oct 2012

  Sales & Communication Supervisor (Contract Role)

  Sales & Communication Supervisor on Whakapapa Ski Field To provide effective oversight and supervision of the Ski Area’s Customer Service function and staff. To ensure that the ticket selling operation consistently provides a level of service that exceeds customer expectationsMaintain a strong working relationship with the Ticket Checking Supervisor, Schools & Groups Co-ordinator, Ski School, Rentals, Finance, Road Crew, Lift Operations, Marketing & Events and Senior Management

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  Knockout Sportswear

  Nov 2012 - Nov 2014

  NZ Sales Executive

  KO provides clubs, representative teams, schools and organizations with all their clothing and equipment requirements. Responsible for sales in Auckland, Waikato, Northland & Taranaki Regions including overseeing some established clients in BOP, Australia and South Island.

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  Focus Recruitment Limited

  Mar 2015 - Jun 2020

  Senior Recruitment Consultant

  I specialize in recruiting sales roles into the Building & Construction industry across New Zealand with a main focus on Auckland area. These roles encompass everything from customer services, internal sales, account managers, technical consultants, BDM's, architectural reps, sales managers, branch managers & GM's. I have also had some exposure to working warehouse and estimator based roles within the channel.  Sales & Marketing  Technical & Operations  Office-based Temps  Skilled Contractors Show less

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  Soi Dog Foundation

  Sept 2018 - Sept 2018

  Volunteer

  Spent time with Soi Dog Foundation in September 2018 volunteering by walking and socializing with dogs across 2runs (DMT3&4) which had approx. 15-20 dogs in each run. This time spent with them allowed them to get use to human contact, interaction & socialization to help them when they are finally adopted out into their forever home. Also spent time within the cat enclosure. This volunteer work was autonomous work however I did link in with the run keepers and worked closely with the volunteer co-ordinators and operational team. Show less

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  Forté Recruitment Limited

  Oct 2020 - Aug 2024

  Senior Recruitment Advisor

  Specialise in placing Business Support and mid-level management staff into Temporary, Contract, and Permanent jobs within the Wellington region. Our agency area of expertise is wide ranging and focuses on jobs in the Corporate Services space for SME's, Private, NFP's, Charitable organisations.

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  Hays

  Sept 2024 - now

  Section Manager - National Sales Roles

  Specialising in recruiting sales based positions across New Zealand