
Laura Loftus
Administration- Work Experience

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About me
Connections Team Leader at VoiceAbility
Education

Coleg-Meirion Dwyfor, Dolgellau
2006 - 2009A LevelsA-Level Subject Grade Biology B Psychology BDesign Technology A AS-Level Subject GradeMathematics B

De Lisle Catholic Science College
2001 - 2006GCSE'sGCSE Subject GradeScience Double Award A*A*English Literature & Language AAMathematics AStatistics AFrench ASociology A*Design Technology-Textiles A*Religious Education A*

University of Chester
2009 - 2012Bsc Animal Behaviour and Welfare Biological SciencesActivities and Societies: Trampolining Society The first two years of this degree included regular practical at Reaseheath college's onsite zoo. This included the husbandry of farm, domestic and exotic species.
Experience

Defra
Jan 2005 - Jan 2005Administration- Work ExperienceThis was a 2 week work experience period where I aided in all administration jobs throughout the Leicestershire branch. This involved reception work, filing documentation, entering information into computer databases and meetings with the onsite veterinarians.

Penhelig Hotel and Restaurant
Sept 2006 - Aug 2008WaitressThis involved serving 3 course meals throughout the restaurant and cleaning down tables between sittings and at the end of the night. I was also responsible for plating up and serving the puddings to all of the customers. This job involved a high amount of customer service and public communication as it was a family owned business and prided itself on it's friendliness and good service.

Londis superstore
Jul 2007 - Mar 2009Shop assistantThis job involved serving customers, handling money, sotcking shelves and stock checking. It also included baking off food items throughout the day and keeping all kitchen areas clean and tidy.

Trefri Fawr Farm
Apr 2008 - May 2010Farm HandThe job consisted of being a general farmhand and assisting during lambing seasons. This included jobs such as herding, market preparations, spraying, clipping, hoof trimming, dental & health checks and tagging.

Aberdyfi Yacht Club
Jul 2008 - Sept 2010Bar MaidI was responsible for opening up the bar, unlocking everything and turning on all the coolers and gas. I had to change barrels where necessary and constantly stock up the fridges. I was also responsible on many occasions to lock up, which involved cashing up, turning everything off and securing the building.

Dolcorsllwyn Kennels and Cattery
Nov 2008 - Feb 2009Kennel AssitantMy main responsibilities were cleaning out kennels and catteries, walking and feeding all the dogs twice a day, feeding the cats, preparing kennels and catteries for new arrivals, dealing with customer requests and managing the kennels when the supervisor was not present.

The Sandwich Shop Aberdovey
Apr 2009 - Mar 2011Assistant ManagerI work during the summer months and other school holidays, when Aberdovey is busiest. I am responsible for any other staff members, ordering stock, opening and closing the premises and managing the business when the manager is away. The job involves public communication skills and team work to maintain good customer service and good interpersonal skills to manage a workforce.

African Conservation Experience
Feb 2010 - Feb 2010Study TourThis was a two week study tour based in the South African Reserve studying local wildlife and completing an unofficial Game Ranger course. This consisted of the study of local ecology, wildlife and environmental impacts in Greater Kruger National Park. Bush walks and game drives were a daily part of the course alongside 3 hour lectures on local ecology and wildlife.

FIDO dog training
Oct 2010 - Jun 2012Training AssistantIaway a dog training assistant at the club and helped out at classes on Wednesdays and Sundays. I helped set up equipment and assist clients with training exercises where help was needed. I have also had chance to teach training exercises to a variety of different class levels and record all clients performances in thier dog training booklets.

Frontier
Jul 2011 - Aug 2011Animal ConservationThis was an animal conservation trip consisting of primate and amphibian research alongside training from The Corcovado Foundation in Turtle monitoring and conservation.

Canine Partners
Jul 2012 - Mar 2025Management of the Applications team. Involves line management of a team of staff and contracted Occupational therapists. Management of assessment of disabled clients in their journey applying for an assistance dog. Also includes Strategy planning, statistical analysis, assisting in projects and budget management. I was offered a secondment into this role on an interim basis alongside continuing my Applications and Assessments manager role. Responsible for the running of the Operations department alongside the Aftercare Manager. Responsible for the line management of all operations department managers, strategy planning, collating statistics, planning and presenting at trustee meetings and subcommittees, and working within the Senior leadership team on charity objectives and strategies. Applications Assessor and Aftercare Instructor for Canine Partners This job involves training dogs up to an advanced level, teaching them general obedience and task work before placement with appropriate partners.
Applications and Assessments Manager
Mar 2020 - Mar 2025Joint Interim Head of Operations (Secondment)
Mar 2023 - Nov 2023Applications Assessor
Oct 2015 - Mar 2020Advanced trainer
Jul 2012 - Oct 2015

VoiceAbility
Mar 2025 - nowConnections Team Leader
Licenses & Certifications
- View certificate

Excel: PivotTables for Beginners
LinkedInAug 2020
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