Kris Schamroth

Experience

• 

  Defra

  Jan 2006 - Jan 2009

  Trainer

  Business and technical training within the public sector.

• 

  EDF Energy

  Jan 2009 - May 2015

  • Define and implement Training and Quality strategy to develop all employees; both new and existing and at all levels of the business. • Oversee recruitment activity to ensure that we induct only the best new people. • Introduced a new systematic approach to Training and Quality coaching • My team of 14 accredited L&D Specialists design and develop a suite of classroom and e-learning interventions that best meet the needs of the business. • All interventions are evaluated to document a return on both stakeholder expectation as well as investment (ROI). • I have led the business through cultural change - a transition to working on a new SAP based IT system. • A successful management training program has seen measurable improved business performance (KPIs) and has facilitated a cost-saving restructure. Show less • A strong working knowledge of the BTEC framework and an NLP Practitioner• Designing and delivering high quality training and Coaching• Using a range of tools and techniques, harnessing film and audio to achieve learning objectives• NLP coaching, notably delivering a phobia-cure for someone with a fear of public speaking!• A mentor to several colleagues within the business• Lead an activity at our annual Pioneer (national leadership) event• Trusted to meet with OFGEM auditors and represent EDF Energy• Met with consumer group Which? - to present our complaints management training and coaching strategy Show less

  • Learning & Development Manager

    Jun 2013 - May 2015

  • Learning and Development Specialist

    Apr 2013 - Jun 2013

  • Trainer

    Jan 2009 - Apr 2013
• 

  Booking.com

  May 2015 - Apr 2022

  * Implemented EMEA Onboarding strategy - 800 employees per year* Owned Talent Development Strategy for site of 700 employees* Responsible for Leadership development program* Supporting Ops to deliver KPIs through L&Q solutions* Budget Management* Stakeholder Management across multiple departments and levels Management of people and performance at the site level* Developing a team of 20 Quality Advisors & Trainers to support CS* Steered the local transition from Classroom to Virtual Training / modular learning* Successfully tested and integrated new QM tool - Verint* Delivered Transaction Monitoring for tenured employees* Driven KPIs through strategic T&Q interventions to deliver strong site performance • Offering both soft skills and hard skills to employees at all levels of the business. • Based at headquarters in Amsterdam and travelling to deliver trainings across multiple European sites. •Coordinating an innovative online learning path in a virtual classroom to 85 employees across EMEA using Webex, elearnings, online videos and other materials.

  • Learning & Quality Manager

    Jan 2019 - Apr 2022

  • Quality and Training Team Leader

    Nov 2017 - Dec 2018

  • EMEA Trainer

    May 2015 - Nov 2017
• 

  Yokoy

  Apr 2022 - Jun 2023

  Head of Learning and Development

  ✔ As Head of Learning & Development within this SaaS company, I oversaw all Global Learning activities for the company, with special focus on Sales Enablement strategy for a sales team of 70+ across 5 countries. I partnered with the C-Team and advise on key topics. As part of the wider People Team, I supported on several HR topics, including:* Creating and launching our Company Culture & values* Launching an employee net promoter score (eNPS) to track employee satisfaction* Implementing Career Progression Framework and Levelling activities* Introducing Quarterly Development ConversationsL&D focus:* Owning budget and strategy* Creating a Manager Playbook and Training* Developing Product Trainings* Introducing a new LMS platform for employees and partners* Defining GTM blueprint for new products and features* Introducing a Knowledge Base* Lunch n LearnSpecial Focus on Sales Enablement:* Introduced a comprehensive sales methodology, training, and playbook * Shifted sales team focus from feature selling to a consultative value-based selling model* Introduced a Quality Assurance program within Sales (Observation, coaching, and calibration cycle)* Introduced Qualitative KPIs to bring about behavioural change and performance improvementYokoy automates spend management for medium and large enterprises with artificial intelligence, combining expense management, supplier invoice management and smart corporate cards into one single intuitive platform.Founded in Switzerland in 2019 by experienced business professionals and scientists, Yokoy is the leading, all-in-one fintech platform that provides an AI-based full spend management suite for midsize and enterprise companies. Backed by leading investors including New York-based Left Lane Capital and London-based Balderton Capital. Show less

• 

  KYCKS

  May 2023 - now

  Founder

  KYCKS is an L&D Consultancy that is built out of our passion for Manager Development. We specialise in developing First-time managers and emerging leaders. We offer a range of programs including Leadership Development and DiSC personality styles.We offer services including executive coaching, leadership offsite, and of course leadership workshops.

• 

  Senler Media LLC

  Jun 2023 - Oct 2023

  Coach (Via KYCKS)

  ✔ Offering 1-to-1 professional coaching to Management.Senler Media is a social media consultancy and content production company based in Zurich, Switzerland. We support brands, agencies, and influencers by creating content concepts, content strategies and taking over content production. We also take care of ad management on various social media platforms.

• 

  VICKY

  Aug 2023 - Feb 2024

  Coach (Via KYCKS)

  ✔ Executive Coaching Have you ever tried to park your car in a large city? Especially during weekends, this is a real challenge. Not enough parking space, ridiculous pricing, and no indication of where to find available parking. This leads us to circle the city wasting our time, money and giving us a lot of stress. This is what we call the parking challenges. VICKY - your personal parking assistant - offers the solution to overcome these challenges

• 

  Catawiki

  Aug 2023 - May 2024

  Workshop Facilitator (via KYCKS)

  ✔ Designed & Delivered Learning programs on topics including Project Management and Stakeholder Management. Gradually rolled-out in cohorts of 12 over a 6-week program, to employees from multiple roles and departments across the business. Catawiki is the leading online marketplace to buy and sell special objects. Over 75,000 objects are offered in auction every week - each reviewed and selected by one of Catawiki’s hundreds of in-house experts specialised in Art, Design, Jewellery, Fashion, Classic Cars, Collectables and much more. Catawiki is headquartered in Amsterdam with over 750 employees across the world. Show less

• 

  Settly

  Sept 2023 - Sept 2023

  Workshop Facilitator (via KYCKS)

  ✔️ Orchestrated and led a two-day workshop for the leadership team, focusing on crafting the organisation’s future strategy. This involved close collaboration with the founders to ensure alignment on strategic objectives and to tailor the workshop content for maximum impact.At Settly, we believe everyone deserves to feel at home. We help you attract and retain your international talent by offering your new hires an unparalleled relocation and settling-in experience through our digital platform, welcoming community, personal support and bespoke content.Our digital solutions help your HR and People Teams save time and costs and gain end-to-end insights into where your new hires are in the relocation process, so they can focus on their core business and leave the rest up to us. Show less

• 

  C&C Group

  Oct 2023 - Jul 2024

  Learning Program Provider (Via KYCKS)

  ✔ Designed and Rolled out a comprehensive Manager Fundamentals Learning program, with monthly modules for 400 leaders at C&C Group. This 6-month learning program focused on key skills including:* Communicating like a leader* Maximising Team potential* Managing Performance* Understanding People (Emotional Intelligence) * Building Team Culture* Inclusive Leadership (DEI&)C&C Group brands include: Bulmers the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; a range of super-premium and craft ciders and beers such as: Heverlee, Orchard Pig and Five lamps; as well as Tipperary Water; and Finches soft drinks. C&C Group also owns and manufactures Woodchuck, a leading craft cider brand in the United States and manufactures and distributes a number of 3rd party international beer brands in the UK and Ireland.C&C is also the leading drinks wholesaler to the hospitality industry in the UK and Ireland, where it operates under the Matthew Clark, Bibendum, Tennent’s and C&C Gleeson brands.C&C Group is headquartered in Dublin with manufacturing operations in Co. Tipperary, Ireland; Glasgow, Scotland; and Vermont, USA. C&C Group plc is listed on the London Stock Exchange. Show less

• 

  Thermondo

  Jan 2024 - Jan 2024

  Workshop Facilitator (via KYCKS)

  ✔ Designed and Delivered an offsite for the exec team, with focus on building out the behaviours and values to support the wider company culture. Together we will make living climate neutral! No two houses are the same, but for each of us it is a home. It stands for what defines us, what is important to us. We have always wanted to be safe, secure and undisturbed here.But we believe that owning a home will be about more in the future - namely about the generations that come after us. We believe our houses can do more! They can be electrified, intelligent, efficient, independent and carbon neutral. We believe carbon neutral living should be accessible, affordable and easy for everyone.And with every heat pump in front of our houses, every photovoltaic system on our roofs and every wallbox in our garages, we make a contribution to climate-neutral living.We don't just believe in climate-neutral living - we make it possible. For millions of homes.Together. Every day. Home after home. Show less

• 

  Grape insurance

  May 2024 - now

  Executive Development (Via KYCKS)
• 

  European Hematology Association (EHA)

  Jun 2024 - now

  Leadership Development (Via KYCKS)
• 

  Lastminute.com

  Sept 2024 - now

  Leadership Development (Via KYCKS)