Jason Browne

Experience

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  Honeywell

  Jan 2004 - Jan 2007

  Lead Sr. Support Technician Level III - System Administrator

  • Led server infrastructure development, quality assurance, staging and production systems.• Served as Team Lead for the System Integration / Administration Team responsible for the work flow management and reporting.• Worked closely with Project Management Team and cross functional teams to expeditiously complete integration projects.• Ensured high availability of infrastructure through enterprise-wide planning, testing, implementation and support.• Diagnosed and troubleshooted Windows and VMware processing problems and applied solutions to increase company efficiency.• Designed and implemented new server standards for core business services. Show less

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  American Express

  Jan 2007 - Jan 2008

  Senior System Administrator

  • Planned and implemented upgrades to system hardware and software.• Optimized system security and performance with proactive changes.• Architected and implemented project plans to provide new server builds, redeployments, emergency rebuilds, and OS upgrades.• Ensured network, system and data availability and integrity through preventative maintenance and upgrades.• Standardized job tasks and trained junior team members on best practices and standards.• Recommended architectural improvements, design solutions and integration solutions.• Developed automated deployment processes decreasing delivery time for systems deployments.• Served as a member of the Engineering team testing new platforms and certification of “gold” images within the environment prior to enterprise wide integration. Show less

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  FIS

  Apr 2008 - Mar 2019

  IT Management

  • Provided leadership for globally distributed data center support teams based in 5 countries with responsibility for 14,000 open systems and a $50 million annual budget.• Performed escalation support of Windows, VMware, and Hyper-Converged Infrastructure including software defined networking and storage environment.• Designed and implemented Change and Incident management policy and processes driven by KPI metrics resulting in a 30% reduction in resource hours.• Created full-fledged implementation plans for Service Catalog items which limited human error and drove a “right the first time” approach, accounting for ROI, cost-benefit and other analyses.• Performed detailed assessments of risks and vulnerabilities to develop security mitigation strategies adhering to regulatory compliance including PCI, SOX, and HIPPA.• Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.• Developed metrics for employee evaluation which resulted in marked performance improvements.• Managed design and implementation focused on automation of routine processes and self-healing systems integrated with Service Now ticketing.• Achieved 97% virtualization ratio with an increased ROI by designing strategies and providing project management of vSphere virtualization project.• Architected and performed Project Management utilizing Waterfall and Agile strategies for production data center consolidations, system decommissions, domain consolidations, disaster recovery / business continuity and security hardening. Show less

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  Your Company Next

  Apr 2019 - Oct 2019

  IT Leadership Professional

  Hi, I am an experienced IT Professional who is seeking opportunities for new career challenges. As you may notice in my resume, I am currently located in Arizona, but I am ready and willing to relocate myself for the right opportunity. My end goal is to affiliate myself with a company where I can drive IT solutions to the financial prosperity of the organization. What can I provide that other candidates cannot? Over my long career I have been directly involved in rapid growth FinTech organizations. This has allowed me to develop the skills to find solutions to business needs as they arise, or in many cases in advance. If given the opportunity, I will provide short- and long-term strategic road maps that will focus on driving down cost, increasing efficiency, and stability for the customers leveraging the right technical solution. I possess a wealth of systems administration technical experience coupled with leadership skills which can surely provide value to your organization. Please allow me the opportunity to meet with you to discuss your specific needs and how I can provide value to your long-term success. Show less

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  MUFG

  Oct 2019 - now

  Vice President - Major Incident Management

  * Provide leadership and management of major Incident resolution.* Determine strategies to limit system down time to meet contractual SLA and OLA agreements.* Perform analysis of Standard Operating Procedures.* Drive rapid response, remediation, and Root Cause Analysis of critical systems production outages.