Zamanguni Khuzwayo

Experience

• 

  IWMS

  Nov 2022 - now

  Analyze application data, resolve performance issues, and conduct root cause analyses for defects. Create database objects, modify backend code, and develop SQL Report queries using various functions. Communicate with customers using multiple ticketing systems. Prepare release and training documents, handle unstable customers and out of hour shift during 7 day period of 24/7 operational shifts. Use advanced Excel functions to cleanse data and provide accurate reporting. As tech Intern in I.T support at IWMS, my duties are to support computer systems. Assists clients with issues on their servers, by running scripts to debug pages and find the root cause and provide solution.Which also helps businesses develop, integrate, and maximize the value of IT systems. And provide strategic advice, troubleshoot technical issues.

  • Junior Support Consultant

    Nov 2023 - now

  • Technical Intern

    Nov 2022 - Nov 2023