Zamanguni Khuzwayo

Zamanguni Khuzwayo

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location of Zamanguni KhuzwayoDurban, KwaZulu-Natal, South Africa

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  • Timeline

  • About me

    Junior Support Consultant

  • Education

    • Durban University of Technology

      2018 - 2021
      Cisco Networking Academy Dip In ICT: Application Development
    • Durban University of Technology

      2018 - 2021
      Computer Applications Information Technology
    • Durban University of Technology

      2018 - 2021
      National Diploma In ICT:Application Development Computer Software and Media Applications
  • Experience

    • IWMS

      Nov 2022 - now

      Analyze application data, resolve performance issues, and conduct root cause analyses for defects. Create database objects, modify backend code, and develop SQL Report queries using various functions. Communicate with customers using multiple ticketing systems. Prepare release and training documents, handle unstable customers and out of hour shift during 7 day period of 24/7 operational shifts. Use advanced Excel functions to cleanse data and provide accurate reporting. As tech Intern in I.T support at IWMS, my duties are to support computer systems. Assists clients with issues on their servers, by running scripts to debug pages and find the root cause and provide solution.Which also helps businesses develop, integrate, and maximize the value of IT systems. And provide strategic advice, troubleshoot technical issues.

      • Junior Support Consultant

        Nov 2023 - now
      • Technical Intern

        Nov 2022 - Nov 2023
  • Licenses & Certifications

    • Warehouse Advantage Certified Associate

      United Latino Students Association
      Aug 2023
      View certificate certificate