Carlos Arango Saenz

Experience

• 

  Pontificia Universidad Católica del Perú

  Mar 2017 - Mar 2020

  IT HELPDESK INTERN

  • Resolve computer support problems• Assist in setting up PC’s to normal configurations.• Organize and maintain IT resources.Achievements:• Developing knowledge base of common user issues, descriptions and resolutions.• Troubleshooting, installing and upgrading the software applications and operating systems on network attached computers.• Leaded other staff members on troubleshooting and diagnosing problems.

• 

  LUCET S.A.C.

  Nov 2017 - Apr 2020

  • Participated in the integration of an ERP with old software that the company had developing software in C #.• Managing all issues related to software and hardware.• Development of an integration system using C# .NET.• Designed and implemented a productivity add-on for Office using C# and VSTO in .NET framework to automate and synchronize activity reporting.• Demonstrated the ability to analyze, develop and implement technological solutions using software, client/server architectures, databases, and Microsoft Excel advanced functions.• Assisted the users with the installation and configuration of desktop/laptop computers and peripheral equipment and s oftware within established standards.• Worked with infrastructure staff to determine and resolve problems received from clients.Achievements:• Reduced time in report generation, demonstrated the ability to analyze, develop and implement technological solutions using software, client/server architectures, databases, Microsoft Excel advanced functions, and C# .NET.• Reduced the number of errors by 60% by developing an order management solution and optimized the inventory process using Visual Basic .Net. • Reduced processing time by 60% and reduced the number of errors by 30% by developing a modular inventory solution. Automating the product creation and control. Implementing this solution into warehouses, distribution and production used C # and VB.net.• Centralized all the company's files in one place and access them immediately.• Improvement the sales process. Show less

  • IT Assistant

    Jul 2019 - Apr 2020

  • IT support

    Nov 2017 - Jun 2019
• 

  Leasein | Alquiler de Laptops

  May 2020 - Apr 2021

  Software Developer

  ● Led the design, programming, and integration of this solution, ensuring efficient and accurate management of the company's technological assets.● Collaborated closely with stakeholders to gather requirements, design the system architecture, and oversee the coding process● Developed and implemented an inventory control and laptop rental software using Windows Forms. ● Provided comprehensive training to staff members, empowering them to effectively utilize the new software.● Developed the HR vacation management application. Key features include staff reporting, vacation booking including automatic calculation of vacation day balances● Optimized the pre-qualification process for financial leases, by developing a web page that enables analysis, leveraging the Sentinel Web Service, PHP, HTML, CSS and JAVASCRIPT, integrating it into the WordPress platform.● Ensured seamless integration with existing systems and conducted rigorous testing to guarantee functionality and reliabilityAchievements:As a result of these efforts, the company experienced significant improvements in inventory tracking accuracy and streamlined rental processes. This initiative not only optimized resource allocation but also enhanced overall operational efficiency, contributing to the organization's success. Show less

• 

  Baufest

  Apr 2021 - Apr 2023

  QA Automation Engineer

  ProjectsAmerican LogisticLeading mobility services provider● Developed a testing framework on Azure for seamless Test Case creation and execution. ● Utilized WebdriverIO and BDD to achieve robust test automation. Employed tools such as Git for version control and Allure Report for comprehensive result visualization.Dominican BankVirtual wallet solution at Dominican Bank ● Created test cases within Jira, supported by XRay for Test Case management.● Implemented testing through Karate, an automation framework, and established a prototyping mechanism. ● Enabled seamless reflection of Allure Report outcomes within XRay. ● Leveraged a toolkit including Git, Swagger, and a BDD approach.CBDC BankVirtual wallet solution at CBDC Bank● Automated backend testing using Karate. ● Automated app testing with Appium was performed. ● Instrumental use of Azure for Test Case organization, storing and executing automated tests within Azure pipelines. ● Embraced Git, Swagger, and Allure Report, supported by Agile methodologies.LYNKVirtual wallet application for the Jamaican banking sector.● Utilized Azure tools for Test Case creation and execution, regression testing, and backend testing with Spring Boot microservices. ● Innovatively integrated Allure Report with Test Cases using JavaScript, reducing errors by 90%. ● Conducted complex backend tests involving Kafka message queuing, facilitated by Docker containers. ● Proficient in API testing using Postman, ensuring reliability and security of backend services.● Analyzed test results and provided actionable insights for software quality improvement.● Reported and documented defects, working closely with developers for timely resolution.● Navigated Postgres databases executed CRUD operations, and interpreted pod logs for efficient debugging.● Adhered to Agile methodologies, Git, Swagger, and a variety of powerful tools. Show less