Sanjana S R

Experience

• 

  Nestlé

  Aug 2020 - Sept 2020

  Quality Assurance Intern

  • Actively engaged in packaging material quality review via COA (certificate of analysis) of various vendor materials combination. • Worked on calculating the process capability for each vendor and presenting the outcome to the business partners.

• 

  Manipal Hospitals

  Jun 2022 - Aug 2022

  Operations Intern (Kasturba)

  • Inventory management of drugs and nursing stock items of 14 operating theatre, allocated for 50+ surgeries/day. • Successful optimization of resources and processes to aid in increase efficiency of hospital workflow.

• 

  SPARSH Hospital, Bengaluru

  Oct 2022 - Jan 2023

  Operations Intern

  • Identified departments with sub-optimal patient wait times (>3-4hrs) via time motion studies and developed concrete plans to improve patient experience and optimize hospital operations.• Studied TAT of the discharge process of reimbursed and out of pocket payment patients to identify areas of improvement and implemented processes for efficient discharge. • Moderated the annual Sparsh foundation event, a CSR activity undertaken by the Sparsh hospital group.

• 

  Rocket Health

  Feb 2023 - Nov 2023

  Customer Success Associate

  • Worked as a customer success associate supporting the tele consult journey of 150 patients on a daily basis.• Successfully optimized pharma drug prices, to improve patient retention thereby improving patient outcomes

• 

  Bhagyaram Orthopaedic Centre

  Nov 2023 - now

  Hospital Administrator

  • Conducted work-flow observation studies and developed measures to improve operational efficiency on a routine basis, which led to 30% reduction in patient wait times. • Worked on end-to-end implementation of pharmacy CRM and billing tool, along with the vendor. • Successfully optimized pharmacy inventory space to significantly improve people and merchandise movement.