Nelson Odemero

Experience

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  Libi Market

  May 2019 - Jan 2021

  Customer Service Representative
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  DreamWorks Global Logistics

  Jan 2021 - Oct 2022

  Digital Marketing Manager
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  GIG Logistics

  Feb 2021 - now

  Ecommerce Account Manager

  Consult with customers to understand their business objectives and help prioritizethe requirements Provide consultative services to lead customers toward achieving theirobjectives Leverage business strategy, customer insight, product/service design, and technology into actionable digital transformation strategy Maintain exceptional relationships with customer stakeholders by implementing and participating in diverse onsite/ online meetings Analyze data related to customer engagement, best performing marketing channels and understand the business value Work with multi-national teams to deliver end-to-end projects while assuring a high level of customers satisfaction Identify opportunities for new projects, based on customers’ feedback and the latest companies’ services/ products Develop and communicate online sales initiatives through the on and off-premise sales organizations Deliver on campaigns and identify feature expansion in alignment with brand management best practices Show less